Office Manager

Application Deadline: 21 November 2025Department: Human ResourcesLocation: AustraliaDescriptionGreat People Work Here. Twinings & Co has a proud history spanning over 300 years and operates on a global scale. With strong brand positioning we are viewed as a market leader in our field. The Australian operations continue to enjoy a positive growth trajectory. We are a high performing business that is focused on employing the best talent in the market to deliver on the business’ clear vision for success.We’re looking for a proactive and people-focused Employee Experience Coordinator to be the heartbeat of our Twinings & Co head office. This role is a unique blend of facilities coordination, employee support, and front-of-house presence, all aimed at creating a seamless and welcoming experience for our team and visitors. You’ll be a friendly face and behind-the-scenes organiser who keeps everything running smoothly. If you love variety, thrive on helping others, and enjoy creating a positive workplace, this role is for you!Key ResponsibilitiesEvent ManagementPlan and coordinate internal events including Connection Day, Monthly Town Halls, End-of-Year Celebrations and visits from international guests. Organise catering and venue bookings for all workshops and team events.Office ManagementManage main gate phone line, granting access through boom gate and pedestrian gate to visitors, deliveries and contractors.Oversee & maintain cleanliness of kitchen areas and communal spaces (e.g., dishwashers, coffee machines, etc.).Attend to office service & maintenance requests, coordinating with contractors and onsite maintenance team. (e.g., quarterly pest control, test & tag compliance, etc.)Work closely with HSE Business Partner to ensure workplace safety compliance.Liaise with cleaners to ensure staff requests are actioned.Order and manage supplies, including fruit, milk, snacks, cleaning products and office stationary.Maintain stock levels in communal areas (e.g., tea bar, RTD fridge, etc.)Freight and CouriersResponsible for all inbound and outbound deliveries and courier requests (local & international).TravelCreate purchase orders and manage invoicing for travel, catering and venue bookings.Support the team in booking domestic and international travel for team membersSkills, Knowledge and ExpertisePrevious experience in office coordination, facilities and event planning roles.Strong organisational and multitasking skills.Excellent communication and interpersonal skills.Comfortable using tools like Outlook and Microsoft teams.A proactive mindset with a passion for creating great employee experiences.This is a rare opportunity to work with a top ten global FMCG business, experiencing consistent market share growth with big plans for the next few years.Please refer to our website www.twinings.com.au for further information on our business.BenefitsAdditional 1% SuperannuationUp to 5% bonusBirthday Day LeaveDiscounted Twinings Co productsAccess to LinkedIn LearningAccess to ABF Networking, connect, collaborate, and grow across the ABF Group.