Office Support Assistant

About UsFounded in 2009, Armadillo is a purpose-driven business committed to making a positive impact both at home and globally. As an Australian brand with showrooms in Los Angeles, New York, San Francisco, Dallas, Sydney, Melbourne, and Brisbane, we create handcrafted rugs that "lie lightly on this earth." Hand-made by artisans in India and Nepal using natural materials, our rugs are designed to last.As a certified B Corp, we uphold the highest standards in sustainability, social responsibility, and transparency. Giving back is central to our mission, and we have supported global philanthropic initiatives since 2014, beginning with the KVM school in India. Our efforts now extend to seven organizations in India, Nepal, Australia, and the US. How We WorkAt Armadillo, integrity guides our work, and we’re committed to fostering a collaborative, inclusive workplace. We value teamwork and celebrate individual strengths. We are committed to each other, our work and the wider community, and our hope is to be joined by those who are enthusiastic not just about what we do, but why we do it. People & CultureOur people are at the heart of Armadillo’s success. We provide a supportive environment that promotes personal and professional growth for all employees, embracing fair practices, cultural diversity, and well-being. We proudly offer a range of benefits to our team members: Comprehensive Health Coverage – Medical, Dental, Vision, Life Insurance, and other ancillary benefits.Financial Well-Being – 401(k) match and Flexible Savings Account.Professional Growth – Annual career development fund to support your learning and advancement.Work-Life Balance – Additional leave days for community volunteering.Wellness Support – A dedicated health & well-being allowance.Exclusive Perks – Generous staff discounts.Added Convenience – Annual car allowance.Employee Assistance Program – Confidential support for personal and professional challenges.Role Summary:The Office Support Assistant plays a key support role within the Armadillo Head Office in Los Angeles, assisting the Office Manager & HR Generalist in maintaining smooth day-to-day operations. This position is designed to provide reliable and consistent administrative support across a broad range of tasks, contributing to the overall efficiency and organization of the workspace.The role requires someone who is proactive, organized, and comfortable working in a dynamic, collaborative environment. Regular coordination with other teams and a willingness to take on varied duties are essential, as is an interest in building experience in office and administrative support.Key Responsibilities:Office CoordinationSupport the ordering of office supplies, general upkeep of the LA office and support with upkeep at the SF, NY, and Dallas showrooms.Assist with coordination of minor property maintenance and office upkeep tasks.Help maintain staff directories and contact lists.Support onboarding processes by preparing workstations and supplies for new team members.Manage travel requirements for general team.Assist in receiving, sorting, and organizing deliveries and mail.Help the Office Manager coordinate local team events (e.g. team lunches, staff birthdays, holiday gifting).Workplace Health and Safety & FacilitiesAssist with first aid kit checks and restocking.Support safety procedures including fire drill reminders and general Workplace Health and Safety documentation upkeep.Help maintain the security and alarm system registers with the Office Manager.HR Admin SupportSupport People & Culture processes such as maintaining leave records and helping to prepare onboarding packs.Assist with data entry and updates in the HR system (Paychex Flex & EASE).Help coordinate small-scale surveys or feedback forms when required.General AdministrationProvide administrative support for document filing and record keeping.Assist with internal scheduling, meeting arrangements, and note taking.Manage multiple shared calendars.Help keep shared spaces organized and well-maintained.Other ad hoc administrative support duties as required by the Office Manager & HR Generalist. Shared Responsibilities:            PurposeParticipation in training and education on topics relating to sustainability and social responsibility. Commitment to adhere to environmental and social goals, as set by the company.People and CulturePromote, contribute to, and maintain a diverse and inclusive work environment, which is free of discrimination, bullying and harassment.Actively and positively participate in team meetings, professional development, and our collegial work environment.Adhere to, and be aware of, all Armadillo workplace policies and procedures.Key Capabilities and Behaviors Required:1+ years’ experience in a similar administration role.Proficient using Microsoft 365 Suite – Word, PowerPoint, Excel, Outlook.Strong attention to detail and ability to complete tasks reliably.Friendly and professional communication style.A team player who is happy to support wherever needed.Organized and efficient, with good time management skills.A natural problem solver with a positive, can-do attitude and willingness to learn.Ability to be on-site at our LA Showroom.