Officer, KYC/AML and Operations Control Management
Posted: Oct 13, 2025
Job Description
About Citco JOB DESCRIPTION Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.For more information about Citco, please visit www.citco.comAbout The Team & Business LineFor over 75 years Citco has developed an ethos of service excellence and partnership in corporate fiduciary and administration that our clients rely upon. Through our global office network we provide a full suite of corporate administrative services to set up, administer and maintain corporate entities throughout their life cycle.Working with our Citco Corporate Solutions team, you will work with multinationals, corporates and private clients to provide critical support that helps them meet the increasing regulatory and compliance requirements that shape the industry.ResponsibilitiesYour Role: The Officer, KYC/AML and Operations Control Management is part of the 1st line of defense in cooperation with the client facing teams. The Officer, KYC/AML and Operations Control Management ensures that all clients serviced by the business teams servicing BVI client portfolio have fulfilled the Citco Customer Due Diligence (“CDD”) requirements. These requirements include the applicable policies and guidelines, AML and anti-terrorist financing legislation, Risk and Control Self Assessments (RCSAs) as well as BVI regulatory legislation and guidelines as issued by the BVI Financial Services Commission (FSC). Also, the Officer will play a key role in business acceptance, overall CDD monitoring and assisting the business teams on meeting their compliance obligations, both internally as externally. The function is responsible for performing Risk and Control Self Assessments (RCSAs), providing general support to the office and following up on KYC/AML, risk issues and action items. The Officer has a reporting line to the Manager, KYC/AML and Operations Control Manager.The Officer, KYC/AML and Operations Control Management has the following responsibilities: You will write procedures, develop forms and keep such procedures and forms up to date with new developments. Responsible for all CDD requirements to on-board new clients within the client servicing teams, including communicating with and advising clients, colleagues and other Citco offices worldwide on the necessary CDD requirements Maintain an overview of completeness of CDD files and monitor the actions taken to complete CDD files Monitor the process of populating, updating and completeness of relevant internal systems with CDD (e.g., ViewPoint), client and compliance related information and documentation Maintain an overview of high risk relationships including PEP as beneficial owner and ensure that approvals for such relationships are timely obtained Assist the client servicing teams with transaction monitoring and reporting of suspicious and/or unusual transactions (“STR”). Support our marketing and sales efforts by advising our marketing and sales team(s) on compliance related developments and consequent CDD requirements Coordinate and monitor the obligatory periodical reviews and event driven reviews of CDD files to ensure continuous due diligence has been performed and Citco and BVI standards are complied with Assist in coordinating and monitoring, clear and/or verify possible matches as generated by the Fircosoft system Assist in providing training to employees on KYC/AML/risk related matters (policy, legislation and procedures. Together with the Manager and 2nd line Compliance, keep informed as to present and future legislation and regulatory developments in the jurisdiction Assist to complete and file reports to Local Management, Divisional Management/Divisional Heads of KYC/AML and OCM/ Divisional Compliance when required Assist in coordinating work performed by several KYC/AML teams (as applicable) Maintain a professional and motivating working environment Meet or exceed internal and external quality standards for exceptional customer service This role includes responsibility for adhering to and implementing the company's anti-money laundering (AML) and counter-terrorist financing (CTF) policies and procedures, in compliance with all applicable local laws, regulations, and industry standards related to AML and CTF and other relevant local legislation. In the role of Operations Control Officer, the Officer KYC/AML and Operations Control Management has the following responsibilities: You will assist the Manager with the implementation of Risk Management Policies as to risk event reporting, action plans, key risk indicators, BCM, RCSA, and POP/PAP (all in coordination with Divisional OCM and Divisional Risk Management). Contribute to risk awareness and address control weaknesses identified by internal and external parties Prepare the agenda and presentations in periodic Operational Risk Committees (ORC) and Risk and Compliance Committee (RCC) meetings. Assist in capturing and keeping up-to-date information in Risk Management Portal (Citco’s risk management tool) as to risk event reporting, action plans, RCSA, KRI, POP/PAP, etc. Assist in ensuring timely handling of due dates in Group Internal Audit (GIA) items and TeamMate (Group Internal Audit issue tracking) Assist in coordinating and monitoring the updating of CWR (Citco’s Communication With Regulators’ tool) and ensure all communication with Regulator is handled on a timely fashion, together with 2nd line Compliance Any other duties which the organization may require as part of the business of Citco BVI Assist with coordinating and monitoring the implementation of Document Retention Policy (Destruction policy) Assist the Manager with preparing and undergoing yearly internal and external audits QualificationsAbout You: You have a Bachelor’s or Master’s degree in Law or other relevant/related professional qualification. 5 years’ experience in compliance or KYC/AML environment Excellent knowledge of compliance and regulatory issues including FATCA, CRS, KYC and AML policies Proven track record in successfully advising on KYC/AML policies and procedures Solid understanding of AML and CTF framework Knowledge of recent legislative developments (e.g.,Sanctions, Financial Crime, Proliferation etc.) Proficiency in MS Office applications Compliance qualification(s) is an advantage Strong research and innovative and analytical skills Excellent (interpersonal) communication skills, both verbal and written Good planning and time management/prioritization skills Proven Project Management skills Ability to work in a team and autonomously as well as liaising with other department within a large organization Strong sense of responsibility Service minded and flexible attitude Able to deal with competing pressures Self-motivated Proactive attitude and willingness to put forth suggestions for constructive improvement in provision of service Our BenefitsYour well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
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