Officer-Legal Support (For Bandhu Social Welfare Society)-Job ID: 1422637

Bandhu Social Welfare Society is looking for Officer-Legal SupportJob Description / ResponsibilityAttend all incoming phone calls and ensure timely legal assistance by receiving complaints, providing legal advice, and making appropriate referrals.Listen carefully and attentively to all callers, assess their concerns, and provide necessary legal guidance or refer them to the relevant service provider, Changemaker, panel lawyer, or nearest Bandhu office—whichever is most convenient.Assist service recipients in making informed decisions regarding further legal steps, ensuring that all actions are based on their consent.Receive complaints and update complainants about the subsequent steps, including possible mediation or litigation processes.Forward all received complaints immediately to the Focal Person for approval to proceed with mediation or litigation. Upon receiving approval, conduct mediation or litigation following the organization’s approved “actual expenses” guidelines.Maintain regular communication with applicants and guide them in preparing for Hazira (court appearance) and other stages of the litigation process.Provide legal counseling to applicants when required.Conduct and follow up on all mediation sessions and litigation proceedings regularly, ensuring proper documentation and progress tracking.Analyze ongoing and completed litigation cases in consultation with panel lawyers and submit detailed monthly or ad-hoc reports to the Focal Person as requested.Collect, organize, and preserve all relevant information, documents, and case records on behalf of Bandhu.Maintain the Complaint Register and all other prescribed forms and documentation accurately and systematically.Assess the facts, severity, legal grounds, and location of each case before recommending any panel lawyer or external service provider.Conduct case investigations as necessary.Facilitate and conduct mediation sessions when required.Educational RequirementsBachelor of Law (LLB)Skills Required: Good English communication skills (verbal and Written)Skills Required: Good English communication skills (verbal and Written)Experience RequirementsAt least 2 year(s)The applicants should have experience in the following business area(s):NGOAdditional RequirementsHaving good knowledge in MS-Office.Having experience on report writing.Job LocationDhakaSalaryTk. 35556 (Monthly)