Online Hotel Reservationist – Fully Remote

Job Title:Online Hotel Reservationist – Fully RemoteAbout Destination Knot:At Destination Knot, we create seamless and memorable travel experiences by connecting clients to the perfect hotels, resorts, and accommodations across the globe. Whether it’s a luxury escape, romantic getaway, or family vacation, we’re committed to exceptional service and personalized planning from start to finish.Position Overview:We are seeking a highly organized and detail-oriented Online Hotel Reservationist to join our fully remote team. In this role, you’ll assist clients with hotel and resort bookings, manage reservation details, and ensure an accurate and smooth booking process. If you enjoy hospitality, customer service, and working behind the scenes to make travel dreams come true, this role is for you.Key Responsibilities:Assist clients with booking hotels, resorts, and other accommodations through online platformsResearch and recommend lodging options based on destination, budget, and preferencesProcess reservations, updates, and modifications accurately and efficientlyMaintain organized records of bookings, client requests, and confirmationsCommunicate professionally with clients and supplier partners via email, phone, and chatStay informed on hotel promotions, cancellation policies, and destination trendsCollaborate with team members to ensure client satisfaction throughout the booking processQualifications:Previous experience in hotel booking, hospitality, or customer service preferredExcellent communication skills and a client-focused attitudeStrong attention to detail and ability to manage multiple bookings at onceProficient in using online systems, booking platforms, and digital communication toolsAbility to work independently in a remote environmentMust be 18 years or older with access to a computer and reliable internetInterest in travel and helping others plan comfortable, memorable staysWhat We Offer:Fully remote work with flexible schedulingTraining and development opportunities in the travel and hospitality industrySupportive team environment with growth potentialAccess to professional booking tools and supplier resourcesIncentive opportunities and travel perksWork Environment:This is a fully remote position ideal for individuals who are detail-oriented, self-motivated, and enjoy delivering excellent service through online booking and coordination.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.