Job Description

Operations OPC Analyst / Permanent Control Coordinator Location: Montreal, QC (Hybrid, 3 Days Onsite) 12+ months contract with possible extension35 Hours Description/Comment: is mandated with driving the awareness and application of the following core elements of control and supervision throughout a scope that comprises Global Markets Operations, Global Banking Operations and Client Engagement & Protection for North America. Specifically,• Facilitates control governance by evaluating, maintaining and enhancing the Operational Risk Control framework• Owns the centralized view of the Operational Risk control framework, with responsibility to streamline, secure and deploy the control framework• Ensure all CIB Operations controls are exhaustively and continuously mapped in the CIB Operations control and risk information application• Monitors Key Risk Indicators via customized Scorecards and Dashboards• Monitors and acts as escalation point for Incidents, Audit Recommendations, and Operational Procedures• Performs granular and systematic quality assurance control reviews of Level 1 operational procedures, controls and supervisory responsibilities of all CIB Operations teamsThe position at a glanceBusiness Overview: CIB Americas Operations comprises three operations lines: Global Banking Operations (Trade and Treasury Support Middle Office, Credit Middle Office, Loan Servicing, Trade Finance and Warehouse lending), Global Markets Operations (Product Control, Securities Execution and Clearing, US Derivatives Execution & Clearing, Control & Regulatory Oversight, and Collateral/Treasury Forecasting Liquidity Management) and Client Engagement & Protection (KYC Due Diligence, Client Service and Client Referential).CIB Americas Operations – Operations Permanent Control (OPC), within the CIB Americas ITO Chief Conduct and Controls Office (CCCO) is mandated with driving the awareness and application of the following core elements of control and supervision throughout a scope that comprises Global Markets Operations, Global Banking Operations and Client Engagement & Protection for North America. Specifically,Facilitates control governance by evaluating, maintaining and enhancing the Operational Risk Control frameworkOwns the centralized view of the Operational Risk control framework, with responsibility to streamline, secure and deploy the control frameworkEnsure all CIB Operations controls are exhaustively and continuously mapped in the CIB Operations control and risk information applicationMonitors Key Risk Indicators via customized Scorecards and DashboardsMonitors and acts as escalation point for Incidents, Audit Recommendations, and Operational ProceduresPerforms granular and systematic quality assurance control reviews of Level 1 operational procedures, controls and supervisory responsibilities of all CIB Operations teamsOPC has a fully segregated reporting line, with no responsibility for operational productionIn detailResponsibilities: Monitor the status of Audit Recommendations, Permanent Control Actions, Historical Incidents, Self-Identified Action Plans, ORUS T+1 sign-off, ORCORP KRIs, coming due/past due ProceduresMonitor key risk indicators and key performance indicatorsCommunicate to OPC SPOC and/or to Operations Management the results of the monitoring and then follow-up with stakeholders until resolutionEnsure the timeliness, correctness and relevancy of data provided in the reports; make sure the reports are in accordance with the quality and granularity definedContribute to periodic OPC reporting. Perform ad-hoc reporting when requested and assist in any special project or requestIdentify reporting process improvements and/or automationRemain informed on any related bank policies and procedure, including ongoing updatesThe strengths and skills that will help you succeedMinimum Qualifications: Excellent written and verbal skills, with confidence and composure at all levels of the business hierarchyHighly:Skilled multi-tasker with efficient organization skillsEthical and control orientedOrganized and adept at managing competing deliverablesStrong team skills but comfortable working independently with clear directivesAble to easily engage stakeholders and foster a collaborative team environment.Advanced Microsoft Office knowledge (Excel, PowerPoint)Innovative and adept at assessing process improvementA minimum of 1-2 years of experience in a similar rolePreferred Qualifications: University degree or equivalent required Business, Accounting, Finance, or similarKnowledge of banking operational products, process flows and controlsKnowledge of the bank's risk management tools

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