Operations Assistant

Client OverviewA growing fine jewelry manufacturing company that creates custom pieces for online retailers across the market. They work with cutting-edge 3D design technology and maintain a fast-paced production environment where every order contributes to creating treasured jewelry pieces. The business has reached a scale requiring dedicated operational support to manage daily client relationships and streamline order fulfillment.Job OverviewYou’ll be the vital operational link between client orders and production in a dynamic jewelry manufacturing environment. This role puts you at the center of bringing beautiful, custom jewelry pieces to life while managing the critical workflows that keep the business running smoothly. You’ll own client communications, coordinate complex order processing, and work directly with 3D design files in a creative industry where attention to detail makes all the difference.Job HighlightsPaid Hours per Week: 40Schedule: Mondays to Fridays, 9:00 AM - 6:00 PM with 1 hour unpaid break | Eastern TimeWork Arrangement: Work from homeContract: Independent ContractorSide note: Since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.Responsibilities:Manage daily interactions with online retailer clients to process incoming ordersAccept and acknowledge client orders with prompt, professional communicationExecute backend order processing including 3D file management and coordinationCreate detailed order sheets that guide the production workflowCoordinate seamlessly with in-house production team for printing and processingMaintain clear communication channels with both online and local clients via phone and emailSupport overall business operations through efficient administrative task executionEnsure accurate order processing and quality control throughout the fulfillment cycleRequirements:Excellent English communication skills for professional client interactionExperience with administrative and operational support tasksComfort working with digital files and order management systemsStrong organizational abilities to manage multiple daily orders simultaneouslyProfessional phone and email communication experienceBonus if you have experience in manufacturing, jewelry, or creative industriesIt helps if you’re familiar with 3D design files or production workflowsIndependent Contractor Perks HMO Coverage in eligible locationsPermanent work from homeImmediate hiringReminder:Kindly apply directly to the link provided; you will be redirected to BruntWork’s Career Site. Complete the initial requirements, including the voice recording, prescreening assessment, and technical check of your computer/device.ZR_28817_JOB