Operations Coordinator

We are currently looking to hire a full-time Operations Coordinator. This is a fixed term position to cover for maternity leave.You will be responsible for the operations administrative function and facilitating successful project delivery primarily by tracking the delivery metrics and providing performance insight by generating reports and analyzing available data.What you will be doing:Perform recurring reporting for resource utilization, project status and KPIsMonitor staff bench-time and over-allocation.Perform ad-hoc reporting for resource utilization, resource forecasting, employee change log, pre-sales pipeline, recruitment reports and management reportsFacilitate early identification of issues and risksMaintain the central repository of approved templates and documentation to support presales effortsAdministration of Employee roster data & documentationContribute to maintaining process documentationSupervise team weekly timesheet compliance and help finance with month-end activitiesRequirements:Experience working in a team environmentExperience gained within a professional services division or consultancy environmentPrior experience working with PowerBI reports (or equivalent), including maintaining existing and generating new reportsExperience using project delivery tools / collaboration tools e.g. JIRA, Confluence, Smartsheet, Office365Experience in project planning, progress reporting, and resource planning and forecastingExperience in supporting multi-discipline projects involving multiple, dispersed delivery teams in different locationsTechnical BackgroundDegree-level qualificationA pioneer in voluntary collective licensing, CCC is a leading information solutions provider to organizations around the world. CCC works to advance copyright, accelerate knowledge, and power innovation. CCC helps organizations harness the power of data, AI, and machine learning to drive strategic decision-making, grow their businesses, and gain competitive advantage.When you join CCC, you become part of a dynamic organization strengthened by our community. We care about our team members and clients. We strive to create advanced technology in a vibrant, innovative culture. CCC provides excellent benefits.CCC is an Equal Opportunity, Individuals with Disabilities and Protected Veterans Affirmative Action Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and/or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and/or veteran status, and any other characteristic protected by applicable law.If you need accommodation for any part of the employment process because of disability, please let a member of our HR Department know the nature of your request.