Operations Coordinator

Job DescriptionAre you as excited as we are when we talk about the storage and distribution of bulk liquids at our state-of-the-art tank containers and terminals in key markets? Join us as an Operations Coordinator.The Operations Coordinator role is responsible for efficiently managing interactions with suppliers and customers, meticulously maintaining records, and ensuring that operations run smoothly while adhering to safety regulations. The role is pivotal in resolving issues and facilitating effective communication among STC, our suppliers, and our customers. As part of your responsibilities, you will also assist the Operations Team Leads with various projects as they arise and maintain clear and precise communication with local operational teams. Furthermore, you are expected to fully embrace and uphold STC's policies, mission, and vision, actively contributing to the success of the group.Stolt Tank Containers (STC) is a leading provider of door-to-door transportation services for bulk-liquid chemicals and food-grade products. With a fleet of more than 45,000 tank containers, owns a worldwide network of 22 owned and joint venture depots.What You Will Be DoingAs the Operations Coordinator you will immerse yourself in the key processes that ensure the smooth operation of our logistics and shipping functions. You will handle customer bookings received through various channels, making critical decisions on selecting ocean carriers based on cost, speed, or sustainability. Coordinating export documentation, you will ensure compliance with STC’s quality procedures and handle precise shipping instructions. Your role involves monitoring import processes, conducting thorough checks, liaising with customers, and ensuring accurate documentation communication with ocean carriers and terminals. You will issue invoices for additional charges promptly, ensuring financial procedures are meticulously followed. Your keen eye for detail will contribute to identifying process improvements and driving operational efficiencies. With a penchant for problem-solving, you will address minor logistic disruptions and proactively engage in projects and training, collaborating with team leads and local operational teams to uphold industry standards and foster a culture of safety.Key ResponsibilitiesProcess customer bookings through Web, EDI, API & Email, ensuring timely and correct handling.Handle export documentation, adhering to quality procedures.Coordinate import documentation processes and timely release instructions.Ensure precise invoicing for additional charges according to tariff and customer requirements.Register events/non-conformities and contribute to corrective action initiatives.Resolve minor logistics issues and identify process improvement opportunities.Assist in various projects and participate in training events.QualificationsBachelors degree in Business Administration. A minimum of 2 years experience in operations and logistics industry experience is a plus.Excellent communication skills in English and Spanish.Strong organizational skills and multitasking abilities.Excellent computer skills, particularly with Microsoft Suite.Experience in an international company environment would be an asset.What We OfferCompetitive salary and benefits.Collaborate within a supportive team environment guided by a commitment to quality.Access to state-of-the-art tools and systems that enhance workflow efficiency.Opportunities for career progression within a global leader in bulk logistics.ExtraCV's must be in English to be considered.About Stolt-NielsenStolt-Nielsen Limited (SNL) is a long-term investor and manager of businesses, focused on opportunities in logistics, distribution, and aquaculture. The Stolt-Nielsen portfolio consists of its three global bulk liquid and chemicals logistics businesses: Stolt Tankers, Stolthaven Terminals, and Stolt Tank Containers – Stolt Sea Farm and investments in LNG. Stolt-Nielsen Limited is listed on the Oslo Stock Exchange (Oslo Børs: SNI). Our values: We act pragmatically, collaborate for success, commit to go further, and seek creative solutions.Equal Opportunity Employer StatementStolt-Nielsen is an Equal Opportunity Employer. All hiring and employment decisions are made without regard to race, colour, creed, religion, disability status, genetic information, pregnancy, citizenship status, marital status, sex/gender, sexual preference/ orientation, gender identity or expression, age, veteran status, national origin or ancestry, or any other status protected by federal, state or local law or regulation. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.Disclaimer for recruitment agenciesWe don't accept any unsolicited applications or CVs from recruitment and selection agencies.