Operations & Delivery Lead (Azure-Certified)

About ScaleBridgerScaleBridger is a rapidly scaling software & automation firm architecting full-stack web, mobile, and system builds for global clients. Our mission: bridge intelligence and execution — turn complex ideas into scalable, automated realities.🧭 Role OverviewWe’re seeking an Azure-Certified Operations & Delivery Lead to command our end-to-end project delivery cycle — ensuring every build, deployment, and system launch executes with precision, accountability, and architectural integrity. You’ll coordinate cross-functional teams, oversee delivery pipelines, maintain quality control, and keep all systems moving smoothly from concept to completion.⚙️ Core ResponsibilitiesLead daily project execution across web, mobile, and automation verticals.Coordinate developers, designers, QA, and clients to maintain delivery alignment.Manage task boards, QA reports, and sprints through Azure DevOps and Hubstaff.Validate code quality and deployment readiness before each release.Track team performance and enforce accountability in remote operations.Handle escalation loops, communication flow, and delivery approvals with speed & clarity.Ensure architectural compliance with Azure standards and CI/CD best practices.💻 Tech & System EnvironmentStacks: Next.js · Node.js · FlutterInfrastructure: Azure DevOps Pipelines · GitHub ActionsAutomation & CRM: GoHighLevel (ScaleBridger App) · API Integrations · WebhooksDomains: Multi-client SaaS · Real Estate Technology Systems🎯 Key Performance Indicators≥ 95 % on-time project delivery≤ 3 % QA defect rate post-deployment≥ 10 % quarter-over-quarter sprint velocity gain100 % documentation & handoff compliance🧠 Required Skills & QualificationsProven experience in technical project management / delivery operations.Fluency in English communication and leadership.Mastery of Agile & SDLC methodologies.Strong discipline in time management and documentation.Working knowledge of CI/CD, staging rollbacks, and RESTful API debugging.⚙️ Mandatory: Microsoft Certified – Azure Solutions Architect Expert (AZ-305) (Candidates must hold or be actively completing the certification.)Bonus: Experience leading remote, cross-time-zone teams and managing GoHighLevel-based automations.🧩 Reporting StructureReports To: CEO / Head of OperationsDirect Reports: Developers · Designers · QA AnalystsCollaborates With: Solution Architect · Project Manager · Client Product Owner🚀 Growth PathThis is a leadership-track position. Eligible for promotion to Operations Director after a 12-month performance review demonstrating delivery excellence.