Operations Executive

Operations ExecutiveLocation: RajagiriyaEmployment Type: Full-timeJob Summary:We are looking for a highly organized and proactive Operations Executive to oversee daily office activities, coordinate with clients and internal stakeholders, and act as a team lead. The ideal candidate will ensure smooth business operations while monitoring performance and driving efficiency.Key Responsibilities:Act as the primary point of contact for clients, addressing inquiries and ensuring seamless communication.Build and maintain strong client relationships to enhance service delivery.Handle client correspondence professionally, ensuring timely and accurate responses.Oversee day-to-day office activities and administrative tasks to ensure smooth operations.Implement and improve operational policies and procedures.Ensure compliance with company policies and industry regulations.Collaborate with internal stakeholders, including recruiters, business development teams, and management.Act as a liaison between different departments to ensure efficient workflow.Lead and support team members, providing guidance and assistance when needed.Track and analyze operational performance to identify areas for improvement.Prepare reports on key metrics and operational updates for management.Ensure that performance targets and service quality standards are met.Qualifications & Skills:Bachelor’s degree in Business Administration, Management, or a related field.Minimum 1-2 years in operations, administration, or client coordination roles.Strong communication and interpersonal skills.Excellent problem-solving and multitasking abilities.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other business tools.Ability to work independently while leading and coordinating with teams.Why Join Us?Opportunity to work in a dynamic and fast-growing company.Collaborative work environment with career growth opportunities.Exposure to working with international and regional clients.