Operations Executive

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.As Operations Executive, you will be responsible for the following duties:Attend daily briefing and ensure all job assignment duly carried outGreet and bid farewell to guests in a professional and warm mannerCarry out suggestive sellingAssist the Restaurant Manager to ensure a smooth operationEnsure that all tables, chairs and operating equipment are clean and ready for serviceRespond proactively to guest queries and ensure appropriate action is taken in a timely fashionAssist cashier in preparing and presenting billRead the outlet logbook daily to be informed of all informationMaintain a high standard of personal grooming and portray a professional image at all timesAny adhoc duties assigned by the Restaurant ManagerAs Operations Executive, We Expect From YouService-oriented team player with excellent interpersonal and communication skillsAble to multi-task and work under pressure in a fast pace environmentOur commitment to you Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.We’re Fans. Are you?