Operations Executive

**As we have not yet found a suitable candidate, this position remains open.About us:SFVN Investment Joint Stock Company is the first brokerage member with foreign involvement at the Mercantile Exchange of Vietnam (MXV).At SFVN, we focus on understanding our clients’ needs and always put their interests first. We are committed to bringing useful experience and a global view to Vietnam’s commodity trading market, with professionalism, transparency, and strong ethics.We work as a partner to our clients, giving them the tools and knowledge they need to reach their investment goals.Responsibilities:Review, check, compare, and verify customer information.Monitor and supervise market and trading transactions and activities of clients.Receive and handle customer requests.Manage and address problems during the operation of the trading system.Issue warnings and promptly report incidents posing risks to the trading system, while proposing solutions.Receive feedback and collaborate with professional units and technology partners to troubleshoot and resolve trading system issues.Requirements:Bachelor's degree in Economics, Business, Finance, Banking or a related fieldNo experience will be trainingProficient in analyzing and assessing various types of risks, with a strong aptitude for problem-solvingExcellent command of English languageAbility to work in rotating shifts (6am - 2pm, 2pm - 10pm, 10pm - 6am)Benefits:Competitive salaryHealth insurance, social insurance, unemployment insurance, and 13th-month salary bonusTravel and team-building activities following the company's guidelines and policiesInvolvement in the operation of complex financial products, involving multiple intricate processesWork in an international environment, utilizing English for seamless interaction with professional departments from diverse countriesWorking environment: Dynamic, fair competitionWorking time: Monday to FridayProbationary period: 2 monthsLocation:Saigon Pearl Villas, 92 Nguyen Huu Canh, Thanh My Tay Ward, Ho Chi Minh