Operations Learning & Development Specialist

Who do you want to become?Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”?At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Magic of togetherness as the World’s Leading Family & Beach ResortTM.Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.Your main responsibilityDeveloping Operations Induction Training Content, in partnership with the respective Resorts’ management teams and other internal contributors, and updating training content according to new standards, trends, new services, and innovative training methods.Actively contributing to the Ops Knowledge Library Project, producing or editing content in partnership with external providers.Conducting research and proposing External Training Providers/programs according to the annual Training Need Analysis process and participating in producing and proposing an efficient annual training plan per Resort.Organizing and facilitating online or live training sessions, participating in Task Force teams and Pre-Opening Induction Training, and maintaining participation/attendance/evaluation records, as well as the overall administration of Learning & Development activities.Contributing to other People Experience programs by participating, following up, and supporting Internal Communication campaigns, Performance Management Alignment System, and Employee Events.Processing general administrative and clerical duties to support the People Experience Department, raising Purchase Order requests in line with the Group's purchasing policy, and following up where appropriate.Your main qualifications/skillsBachelor’s degree in business administration, Hospitality, Tourism, or other related disciplines; Train the Trainer/Adult Education certification or Instructional Design knowledge will be a plus.At least 3 years of operational experience in the field of interest (F.O., F&B, etc.), with at least 1 year in a supervisory/managerial position.Excellent communication and presentation skills, organized, and detail oriented.Excellent technology skills (Microsoft 365 apps, online platforms, and learning tools administration).Excellent command of Greek & English languages (spoken & written). Efficiency in Spanish language (spoken & written) will be a plus.Ability to travel to other properties.What to expect from usBecoming a member of an organization that cares about its people, the environment, and the local communities.Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.Certainly not “just another job”, but a place where people connect for life, and the work that they do means so much to both guests and colleagues alike.Job safety and security in a continuously expanding and dynamic organization.Competitive remuneration package.If this looks like the right job for you, send your CV in English and join our growing team!