Operations Partner

Design and manage the end-to-end partner journey (onboarding, active engagement, and offboarding) across both self-serve and managed models.Ensure accurate downstream system enablement (e.g., provisioning, billing, tier access).Partner with internal teams to enforce compliance policies and offboard partners no longer in good standing.Collaborate with GTM Finance, Marketing, and other teams to align tier benefits with partner goals and strategy.Work across teams to help establish a Program Support Desk to triage partner inquiries and route technical/product issues to the right teams.Maintain a partner comms calendar and lead execution of technical, marketing, and program updates.Collaborate with SMEs and product teams to create and distribute clear, partner-friendly content, Process Design, Automation & ScalabilityIdentify and prioritize opportunities for automation and simplification of manual workflows (e.g., onboarding flows, exemption reviews).Experience working with cross-functional teams (GTM Finance, Legal, Rev Rec, Product) and driving alignment in a matrixed environment.Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status