Tuesday, October 28, 2025
ServiceFirst

Operations Supervisor

Posted: 2 hours ago

Job Description

We’re looking for an experienced and proactive Supervisor to join our growing team! If you have strong leadership skills, a passion for motivating people, and a track record of driving performance — this opportunity is for you. 💼🔹 Key Responsibilities:Lead, motivate, and support a team to achieve daily, weekly, and monthly targets.Monitor team performance and provide coaching, feedback, and training to ensure continuous improvement.Handle escalations and ensure high levels of customer satisfaction and service quality.Prepare and present performance reports to management.Collaborate with other departments to ensure smooth workflow and communication.Foster a positive, productive, and high-energy team environment.Ensure adherence to company policies, KPIs, and operational standards.🔹 Requirements:Proven experience as a Supervisor, Team Leader, or similar role (preferably in [industry – e.g., BPO / Customer Service / Operations]).Excellent communication, leadership, and problem-solving skills.Ability to manage time effectively and work under pressure.Strong analytical mindset and attention to detail.Bachelor’s degree or equivalent experience preferred.🔹 What We Offer:A supportive and collaborative work culture.Opportunities for career growth and leadership development.Competitive salary and performance-based incentives.The chance to make a real impact within a growing organization.If you’re ready to take the next step in your career and lead a talented team to success, we’d love to hear from you! 💬 📩 Apply now or send your CV

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