Outbound Sales Call Agent

Company DescriptionLingua Learn is a virtual, online training school with over 40 franchise hubs across the UK, Europe, the Middle East, and Asia. Offering over 35 language courses to both public and corporate clients, Lingua Learn empowers businesses and individuals to develop multilingual capabilities. The online language training industry has grown significantly due to the rise in remote working, and Lingua Learn has successfully expanded into high-growth markets with its franchise opportunities. The organization provides comprehensive training and support to franchisees, enabling them to establish virtual language schools in their regions.Role DescriptionThis is a full-time and remote role for an Outbound Call Agent/Coordinator. The primary responsibility of the role is to conduct outbound calls to engage leads, promote Lingua Learn services, and support potential clients. Tasks include scheduling appointments, tracking leads, providing information about language training and franchise opportunities, and maintaining customer relationship management (CRM) records. The role requires strong communication and organizational skills, as well as a proactive approach to achieving targets. Collaboration with the marketing and sales teams will also be a key part of your daily activities.QualificationsStrong communication skills, including phone etiquette, active listening, and written communication.Experience with customer relationship management (CRM) tools and lead tracking systems.Proficiency in using technology, including virtual meeting tools and Microsoft Office Suite.Basic understanding of sales principles, including appointment scheduling and client follow-up.Organizational skills, time management abilities, and attention to detail.Experience in the education or training sector and language services is an advantage.Regular access to a reliable internet connection and appropriate remote workspace.