PART-TIME Videogames Customer Service Representative (Only WRITTEN SUPPORT)

Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.POSITION SUMMARY:Player Support communicates with with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).RequirementsStrong written and verbal communication skills in English and SpanishAbility to multi-taskAbility to easily adapt in a constant evolution environmentExcellent customer service skillsAbility to actively listen to instructions and execute tasks communicatedFull-time availability High School Diploma preferred but not requiredLiving in Mexico City or Estado de Mexico23 hours per weekBenefitsSalary: $8,364.00 monthly gross (before taxes)Law Benefits2 days offCareer pathAfter 3 months:Medical expenses insuranceSaving fundsGrocery tickets ($1,200)Here you can watch some videos from our official FB account regarding this position:https://www.facebook.com/watch/?v=612148667236746&...https://www.facebook.com/watch/?v=570454408169826&...https://www.facebook.com/watch/?v=1108036716785896...PRIVACY POLICY:By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.Role Information: ENStudio: Keywords StudiosLocation: AmericasArea of Work: Player EngagementService: EngageEmployment Type: Part Time, PermanentWorking Pattern: Remote