Partnerships Program Manager

Candescent is the leading cloud-based digital banking solutions provider for financial institutions. We are transforming digital banking with intelligent, cloud-powered solutions that connect account opening, digital banking, and branch experiences for financial institutions. Our advanced technology and developer tools enable seamless, differentiated customer journeys that elevate trust, service, and innovation. Success here requires flexibility in a fast-paced environment, a client-first mindset, and a commitment to delivering consistent, reliable results as part of a performance-driven, values-led team. With team members around the world, Candescent is an equal opportunity employer.The RoleCandescent is seeking a Partnerships Program Manager to drive the rollout, daily operation, and continuous improvement of our partnership program. This role ensures that our partnerships are executed efficiently, consistently, and with measurable outcomes. The Partnerships Program Manager will act as the connective tissue across internal teams and external partners, building scalable processes, driving adoption, and providing insights that guide strategic decision-making.While the primary focus is program management and process leadership, the role also includes stewardship of the systems and tools that support partnerships—leveraging Quickbase and other technologies to automate workflows, centralize data, and enable visibility. The ideal candidate is a proactive leader who combines operational excellence with the ability to design and optimize the tools that power our partnership ecosystem.Primary ResponsibilitiesLead the rollout and adoption of Candescent’s partnership program, aligning execution with organizational goals and stakeholder needs.Manage day-to-day partnership operations, serving as the primary point of contact for both internal teams and external partners.Continuously assess and improve partnership processes for efficiency, scalability, and cross-functional alignment.Collaborate with Sales, Product, Marketing, Legal, and other stakeholders to ensure seamless partnership execution and resolve challenges.Develop and deliver training, documentation, and communications to drive adoption of partnership processes and playbooks.Establish reporting and governance mechanisms, tracking KPIs and providing insights that inform ongoing improvements.Design, maintain, and enhance Quickbase applications that support partnership workflows, reporting, and data integrity.Automate and integrate workflows using Quickbase Pipelines and APIs, ensuring smooth connectivity with other internal systems.QualificationsBachelor’s degree in Business, Management, or related field (or equivalent experience).5–8 years of experience in partnership management, program management, or business process improvement.Proven success designing and implementing scalable business processes across cross-functional teams.Strong relationship-building and communication skills with demonstrated ability to collaborate across diverse functions.Solid organizational skills and attention to detail, with a track record of driving adoption and accountability.Experience in fast-paced, high-growth environments.Familiarity with low-code/no-code platforms, ideally Quickbase, to enable process automation and data visibility.Preferred DistinctionsQuickbase Certification (Certified App Builder or Expert Builder).Experience in SaaS, fintech, or digital banking environments.Familiarity with APIs, web technologies, or cloud-native platforms.Certifications in project management (e.g., PMP, Lean Six Sigma) or process improvement.Experience managing global partnerships or multilingual capabilities.Statement to Third Party AgenciesTo ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.