Parts Advisor

Job Title: Parts Advisor (with Sales Focus) Job Type: Full-timeJob Summary: We are seeking a Parts Advisor with at least 2-3 years of experience in automotive parts or a related field. This role is ideal for an energetic, sales-driven individual who enjoys engaging with customers and supporting efficient parts operations. The ideal candidate will have a basic understanding of automotive components, strong communication skills, and a proactive sales attitude.Key Responsibilities:Assist customers in person, over the phone, and through email/WhatsApp with parts inquiries and sales.Actively promote and upsell parts, accessories, and value-added products.Process parts orders accurately and efficiently, ensuring timely delivery or collection.Use parts cataloguing and inventory systems to identify correct parts.Prepare quotations, follow up on leads, and convert inquiries into sales.Provide basic technical support and escalate complex issues to senior staff.Help resolve minor customer complaints related to parts orders or deliveries.Conduct client visits to develop customer relationships, promote products, and support sales growth.Qualifications:Minimum of 2 years of experience in automotive parts or a similar customer-facing role.High school diploma or equivalent; vocational training in automotive or sales is a plus.Strong interpersonal and communication skills with a positive, energetic attitude.Familiarity with automotive parts and cataloguing systems.Proven ability to handle multiple tasks and prioritize effectively.Sales-focused mindset with a customer-first approach.Good typing speed with minimum of 30–40 words per minute with accuracy.Preferred:Experience working with German or luxury car brands.Multilingual ability (especially English, Arabic, and Hindi) is an advantage.UAE driving license is a plus.Growth Opportunity: This position offers a clear path to advance into senior parts or sales roles within the automotive industry.