Parts Manager

About The RoleThe Parts Manager at Quality Boats Charlotte Harbor (QBCH) plays a critical role in ensuring the seamless operation of the parts department, directly impacting customer satisfaction and service efficiency. This position is responsible for overseeing the procurement, inventory management, and distribution of automotive and marine parts, including tires and spare components, to support both the service department and retail customers. The Parts Manager will lead a team to maintain optimal stock levels, manage vendor relationships, and implement effective inventory control systems to minimize downtime and maximize profitability. Additionally, this role requires close collaboration with the service department to anticipate parts needs and streamline operations, ensuring timely availability of parts for maintenance and repairs. Ultimately, the Parts Manager contributes to the overall success of QBCH by driving operational excellence and delivering exceptional parts support within the automotive aftermarket and marine service environment.Minimum QualificationsProven experience in parts counter operations and inventory management within the automotive or marine aftermarket industry.Strong knowledge of automotive parts, tires, and spare parts relevant to marine and automotive maintenance.Demonstrated ability to manage operations and lead a team effectively.Proficiency with inventory management software and basic computer skills.Excellent communication and customer service skills.Preferred QualificationsExperience working in a marine service environment or with marine parts and accessories.Familiarity with service department workflows and coordination.Certification or training in automotive or marine parts management.Experience with vendor negotiation and supply chain management.Knowledge of safety and regulatory compliance related to parts handling and storage.ResponsibilitiesManage daily operations of the parts department, including parts counter service and inventory control.Oversee ordering, receiving, and stocking of automotive and marine parts, tires, and spare components.Coordinate with the service department to forecast parts demand and ensure timely availability for maintenance and repairs.Supervise and train parts department staff to deliver excellent customer service and efficient parts handling.Maintain accurate inventory records and implement strategies to reduce excess stock and minimize shortages.Develop and maintain strong relationships with suppliers and vendors to negotiate pricing and delivery terms.Analyze parts sales and usage trends to optimize inventory levels and improve department profitability.Ensure compliance with company policies, safety standards, and industry regulations.SkillsThe required skills such as parts counter expertise and inventory management are essential for accurately processing parts orders, maintaining stock levels, and ensuring efficient parts distribution. Operations management skills enable the Parts Manager to oversee daily department functions, coordinate with service teams, and lead staff effectively. Knowledge of the automotive aftermarket and marine parts allows for informed decision-making regarding parts procurement and customer support. Skills in automotive maintenance and spare parts help anticipate service department needs and improve turnaround times for repairs. Preferred skills like vendor negotiation and familiarity with service workflows enhance the ability to optimize supply chains and foster strong interdepartmental collaboration, ultimately driving operational success.