People Business Partner (Ops)

At Elfie, we’re not just building a health tracking app. We’re changing how people manage their health worldwide. If you're looking for a mission with global reach, real impact, and a team that scales fast and learns even faster, you’ve just found your next move.We provide relocation support for expats, and a seat at the table of one of Asia’s most exciting mobile health-tech companies.Curious to learn more about our team, culture, and what it's like to relocate to Vietnam?👉 Click here to find out more on our careers page!About The RoleThe People Business Partner ensures that Elfie’s team operates smoothly and stays engaged.By managing people processes, contractor/employee relations, and compliance across markets, this role enables managers/leaders and team members to focus on what matters most - delivering health impact at scale. Through efficient People operations, a positive team experience, and trusted support, the role directly contributes to Elfie’s mission of improving global health outcomes.What You’ll Get💰 Permanent Global Contract - With a competitive salary🏥 Private Healthcare - From day one💻 Top-Tier Tech Setup - Brand new MacBook + full onboarding kit🎯 Bonus Scheme - Performance-related, quarterly paid🌴 14 Days PTO + Public Holidays🧪 Hybrid Working - 3 days in the office per week🍛 Refreshments - Free Lunch and Dinner during certain daysWhat You’ll Do1. People Operations & SupportManage the full team member lifecycle, from onboarding, offboarding, contract changes, to extensions.Support team leads and talents with People-related questions and issue resolution.Ensure all documentation and contractual processes comply with local labor laws and company standards.2. Contractor/Employee Relations & ComplianceAct as the first point of contact for contractor/employee relations matters, escalating issues where needed.Maintain accurate documentation of contractor performance or engagement cases.Ensure compliance with local regulations and company policies across multiple geographies.3. Performance & Development SupportCoordinate performance review processes, ensuring timelines and communications are clear.Support calibration and feedback sessions with relevant data and follow-up tracking.Help implement development initiatives designed by the leadership team.4. Engagement & Culture EnablementCoordinate engagement surveys, action follow-ups, and recognition initiatives.Organize people-related events and programs that foster Elfie’s values and community spirit.Support communication and feedback loops between employees and leadership.5. Data & Process ExcellenceMaintain HR records and data accuracy in systems and reports.Provide basic people metrics (attrition, headcount, etc.) to support business decisions.Recommend small process improvements to enhance efficiency and employee experience.What You’ll NeedExperience: 4–6 years in People Operations, HR Generalist, or HR Business Partner roles, ideally within startups or fast-scaling, global environments.Knowledge: Strong understanding of contractor/EOR management, cross-border compliance, and basic employment law principles.Systems: Comfortable managing HRIS tools, contracts, and reporting dashboards.Execution: Proven track record of delivering accurate, timely People processes in a lean structure.Communication: Excellent written and verbal English; fluent Vietnamese required.Culture Fit: Passionate about health, innovation, and impact; thrives in a values-driven, multicultural company.Why Join Elfie?We're a global start-up that is mission-led, and fiercely product-driven.We're building something that improves lives - and we're doing it with a culture of trust, freedom, and high performance.About ElfieElfie is the first completely free, gamified mobile app that rewards users for managing their health. Our goal? To become the world’s largest self-reported medical record platform — across all therapeutic areas.We operate in 10+ countries today, with plans to expand into 15 by the end of 2025.📲 Try Elfie for yourself by downloading it on the App Store for IOS or Google Play store for Android.What Now?Apply today for immediate consideration!