People Consultant (English, Mandarin)

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Shenzhen, Guangdong Province, China; Beijing, China; Shanghai, China.Minimum qualifications:Bachelor's degree or equivalent practical experience.7 years of experience as an HR Business Partner or HR Generalist providing consultations to the business on topics such as performance management, workplace concerns, etc.Experience with managing multiple stakeholders.Ability to communicate in English and Mandarin fluently to partner with local and Asia-Pacific (APAC) clients.Preferred qualifications:Experience in HR, people programs, or other people related roles.Experience with cross-functional collaboration.Experience in coaching and mentoring others.Excellent teamwork and organizational skills.Excellent investigative and problem solving skills, with the ability to organize and analyze data using Human Resource Information System (HRIS) for reporting.About The JobPeople Operations strives to revolutionize human resources the same way that Google has revolutionized search. We are helping to find, grow and keep the remarkable assemblage of talent who are our Googlers. You'll be an advocate of Google's culture and values, partnering with our business leaders to help them build their organizations and make sure all people decisions are based on data. Whether coaching our clients on how to lead their teams, navigating and resolving employee relations issues or managing programs that help develop our Googlers, you are exceptionally focused on putting them first, and being as clear and transparent as possible to help Googlers understand how people decisions get made.The People Consultant team works with Google employees and People Partners to provide personalized guidance, support, and solutions on People Operations-related activities, requiring expertise across multiple organizations and specialties.In this role, you will make the use of the customer-facing, problem solving, investigative and execution skills, along with the domain expertise and ability to relate to others. You will focus on Google employees and improve their experiences while working at Google by providing responses, sharing knowledge with team members, and balancing their separate needs with Google's philosophy, principles, and available resources.ResponsibilitiesCollaborate across organizational boundaries, and navigate the People Operations (POps) ecosystem to influence people's priorities and solutions in service of the business, product, or market.Drive operational excellence across the organization to improve processes, operations, and service delivery, and influence forward thinking interventions, process and product improvements that enable a quality Google employee experience.Act as a HR advisor, mentor, and partner to Google employees, managers, and leaders, and manage risk mitigation and de-escalate/resolve HR matters.Provide Human Resource (HR) guidance, managing clients, business, and company needs against risks, to solve HR problems, build relationships, and increase Google employees, manager, and leader capability.Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .