People Operations Specialist /人力资源运营专员

工作职责:Title: People Operations Specialist – ShanghaiFunction: People ExperienceWork Level: 1BReports to: People Experience Lead – Hub LeadLocation: ShanghaiAbout UnileverWith 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.Job PurposeThe People Operations Specialist has knowledge and expertise in Workday Employee data management and Employee Experience processes within the market of scope. This role will ensure all 1st level employee data support is provided or executed with accuracy and timely delivery.What Will Your Main Responsibilities Be You will be responsible for people’s operational activities across the joiner, mover & leaver process. You will generate business letters included but not limited to employment contracts, and renewals, additionally, any business letter required by employees.Perform Workday Employee data management.Joining/On-boarding Set up new hire Workday profile upon trigger from Talent Advisor Generate Business letters, contracts as needed/required. Cancel/Rescind hire for no show / declined offers.Role Moves/Promotions/exits Execute transaction on Workday for employee moves/promotions and in-market partners for the actions needed from their end to complete the process. Owns data accuracy in all elements, including merit/bonus plans, cost centre, etc. in Workday Manage coordination with stakeholders and in-market partners. Raise EIB uploads for mass data change requests to HRIT. Workday data support for Payroll Pay review data management (Lead APR data cleansing) Perform data hygiene audits and drive corrections of data and employee tagging on WorkdayPay/Benefits Work with HRIT to ensure correct workday compensation data feeds into Payroll system. Work with Benefits providers as needed/required. Work with Payroll point of contact to ensure compensation changes are captured in payroll.Exit Perform Employee Exit transactions in Workday (Voluntary/Involuntary terminations) Work with in-market partners to ensure smooth exit process (check exit checklist or clearances). Severance administrationEffective intersystem linkages Ensure timely integration of JML-Workday (check automation or flag manual JML trigger) Responsible for creating/updating knowledge base / process documents relevant to scope. Ensure technical issues are flagged to affected stakeholders e.g., PELs and Payroll to avoid Employee experience issue.Documentation management, Data reporting, analytics, audit and validation. Generate and Share Workday standard HR reports following the COBP on data privacy. Provide basic HR data analysis Coordinate with country people partner, reward and other departments point of contact to do Data validation Manage documentation storage and ensure compliance with local regulations.Experiences & Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field is advantageous. Proven experience in customer service, PEX, HR advisory or live chat support, preferably within an HR context. Understanding of HR process and policy with experience working in regional or multi country operations is desirable Knowledge of HR processes and best practices.Skills English Language skills is required Experience with Workday, and local systems. Excellent written communication skills, with the ability to provide clear and concise information real-time. Strong problem-solving abilities and a customer-centric mindset. Proficiency in using live chat/ case management platforms and HR information systems (Workday and Service now would be advantageous) Ability to multitask and prioritize effectively in a fast-paced environment. Commitment to quality and adherence to defined SLA Team player with the ability to collaborate effectively across various hubs/locations. Ability to navigate new technologiesLeadership You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way. As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.Additional Information Relocation: Not available Work location: ShanghaiARE YOU INTERESTED?Please apply via this portal as e-mail applications will not be processed. By applying to this role, you are confirming that you have informed your Line Manager and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact Elizabeth Ghanim (Liza.ghanim@unilever.com)任职条件:Same as above.