People Operations Specialist

Job Description Summary:The HRIS Systems Consultant owns and leads HR data and system related activities for the globalPeople Data Management team. This role ensures the accuracy, integrity, and reliability of employeedata to support core HR processes, reporting, and strategic decision-making. As the Workday SubjectMatter Expert (SME), the consultant provides guidance on data operations, leads Tier 2 supportincluding issue resolution, and ensures compliance through audit support and data governance. Inaddition, this position will have direct supervision and mentorship of up to 2 junior HRIS Analysts. Key Responsibilities:• Own and drive Tier 2 Support activities serving as the main point of escalation and issueresolution. This includes but not limited to: Support organization creation, process rescinds, datavalidation, and reporting requests.• Support mass data uploads through Workday Enterprise Interface Builder (EIB).• Supports light configuration within Workday including table maintenance, calculated fields, alerts,campaigns and notifications.• Meet established SLAs, KPIs and sets the team’s internal process, culture and support strategy.• Serve as the SME for Workday HCM Security, driving best practices in access management,troubleshooting complex security issues, and partnering with stakeholders to align securityconfigurations with business needs.• Collaborate with People Centers of Excellence (Talent, Payroll, Rewards, Compensation, Learning,etc.) and People Partnering teams to improve data quality and ensure data curation.• Participate in enhancement testing and provide consultation on data impacts for new features.• Deliver training and guidance to People teams to enhance understanding of data processes,transactions, and reporting tools, fostering a culture of data literacy and operational excellence.• Lead the end-to-end data migration and data conversion processes by facilitating data gatheringworkshops, collaborating with impacted stakeholder teams to ensure successful data integration.• Develops and documents best practices for data management, ensuring clear guidelines for dataentry, maintenance, and reporting. Partners with IT and Compliance teams to align datamanagement practices with internal policies and external industry regulations.• Implements and enforce data governance policies to ensure consistency, security, and compliancewith global standards. Leadership & Team Collaboration:• Provide coaching, mentorship, and performance management to team members, ensuringalignment with organizational goals and individual career development.• Enforce role responsibilities, and workflows for efficient delivery, knowledge sharing, andoperational excellence across global HR systems.• Drive continuous process improvements and data quality through proactive auditing of data andmaximizing utilization of system features and capabilities.• Build relationships with stakeholders to adopt processes and influence the use of standards.• Leads cross-functional initiatives to optimize HR data workflows and system efficiencies. Qualifications:• 7+ years of Workday experience with up to 2 years of team lead responsibilities.• Experience in leading Tier 2 support or similar Workday support functions.• Proven experience managing Workday operations and data in a large, global organization.• Excellent analytical, communication, and stakeholder engagement skills.• Strong understanding of HR data governance, compliance, and privacy standards.• Experience in other HRIS systems, Oracle JD Edwards, UKG, People Experience tools and workflowticketing systems such as ServiceNow.• Understanding of local, state, and federal laws involving employment and HR policies.• Proficient with Microsoft Office Suite. Nice to Have:• Experience working in a large company spread across multiple geographies.• Workday Pro Certification.• Experience with business process automation in Workday.• Experience with Workday HCM configuration.• Bachelor’s degree in Information Systems or a related field