Manager – eCommerce Solutions

Use Your Power for PurposeThe Manager – eCommerce Solutions will be responsible for managing solution delivery efforts, coordinating scope and cost with commercial business teams, documenting requirements, then leading design and delivery of solutions for eCommerce at Pfizer. This includes new product launches, and expansion of our eCommerce capabilities. Projects will involve system configurations and technical delivery in SAP S/4 / Commerce Cloud and / or other continuous improvement opportunities in Commercial Operations and Customer Service globally. What You Will AchieveIn this role, you will:

Lead and guide moderately complex eCommerce projects, effectively managing time and resources, partnering with business team members/ leadership in the commercial organization. Requires functional knowledge of the systems supporting the eCommerce Prime strategy at Pfizer.

These include SAP S/4 processes/ SAP Commerce Cloud (Cloud 4 Customer and other functional systems and technologies that support the commercial strategy for PfizerDemonstrate an understanding of eCommerce strategies and technologies and how they integrate with customers globallyDefine customer facing business requirements, design eCommerce solutions within the Pfizer Digital strategy, and delivery systems to meet the requirementsCollaborate with commercial and trade business users to understand business requirements, provide cost estimates, and design eCommerce solutions to meet business requirements.

Design, configure and or develop eCommerce solutions to achieve desired functionality and perform testing as neededDevelop strong relationships at all levels in the organization and collaborate with stakeholders with different cultural backgrounds and in different geographical regionsCommunicate effectively with technical teams to deliver solutions and manage the business users’ expectations to ensure clear communication of the issues to seek input on a timely mannerEnsure project management deliverables comply with regulatory standards and maintain strong partnerships with Pfizer teams through effective engagement modelsHere Is What You Need (Minimum Requirements)Bachelor’s degree with 4+ years of relevant experience; OR Master’s degree with 2+ years of relevant experienceHands-on experience with SAP configuration in SAP modules and/or SAP Commerce CloudExperience designing and implementing commercial solutions across customers, including exposing services for integration with customer systems on disparate platforms, in a secure and efficient mannerProject experience using MS Project, Jira to efficiently balance requirements, effort, timeline, and budget for solutioning effortsGood organization skills, with the range to manage 2-4 parallel deliverables concurrentlyRobust and well-honed communication skills, including the ability to prepare and present content appropriate for senior leadership.

Comfortable preparing concise and accurate summarization of complex efforts/status/concepts using creative and engaging contentUnderstanding of financial concepts, success factors and Objectives and Key Results metrics for business performanceKnowledge of management reporting requirements and functional designExcellent communication skillsBonus Points If You Have (Preferred Requirements)Previous experience of at least 1+ full life cycle projects implementing eCommerce solutions integrated with SAP SD, or SAP Commerce Cloud solutionsFunctional knowledge of SAP Sales and Distribution modules and or Finance, configuration for Sales Order Management, Delivery Scheduling, Warehouse Management and Goods Issue functions, invoice and credit managementIntegration experience with other DevOps focused technologies, such as Java, OpenAPI technologies (REST, ODI, SOAPRelevant pharmaceutical industry experienceManagement consulting experienceExperience with Agile Software DeliveryKnowledge of the pharmaceutical industry, preferably Commercial, supply chain, Finance or marketingExperience with SOX compliance / practices is desirable.

Work Location Assignment: On PremisePfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Information & Business Tech