Pharmacist Assistant QPB - Clicks Hermanus

Listing reference: click_022291Listing status: OnlineApply by: 28 October 2025Position SummaryIndustry: Pharmaceutical SectorJob category: FMCG, Retail, Wholesale and Supply ChainLocation: HermanusContract: PermanentRemuneration: Market RelatedEE position: YesAbout Our CompanyClicks GroupIntroductionResponsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfactionJob DescriptionJob Objectives:Responsibilities Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines Administration of scripts and or any other claiming/capturing related procedure Accurate and complete handling of all profiles worked on Interact with health care professionals where needed Problem solving and follow up of queriesDuties Interact with customers via telephone or other means regarding medication and Healthcare Services Accurate capturing of scripts received at the Central Pharmacy centre Handling of queries regarding prescriptions Patient Profile management Assist with Chronic authorizations Liaison with all other departments Ad hoc requirements as per operational requirementsKnowledge Product knowledge (including OTC) SAPC and relevant legal knowledge Sound knowledge of the chronic authorization process and procedures Customer service orientated Ethical working practice and complianceSkills Computer literacy (MS Office) Customer service orientated Team Player Integrity Accuracy and attention to detail Computer literacy (MS Office) Must be bilingual (with English being one of the requirements Must be able to work with patients and be adaptable to assist with various departmental duties Be able to use initiative in order to provide patient satisfaction Effective time management skills Adaptability Positive attitude Be able to work under pressureCompetenciesEssential Adhering to Principles and Values Working with PeopleDelivering Results and Meeting Customer ExpectationsExperienceMinimum requirements Minimum 1 year in the role of Pharmacist Assistant Post BasicEducation Further Education and Training Certificate Pharmacist Assistance (Essential)Kindly note only applicants who meet the minimum requirements will be contacted.All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.