Pool Attendant (Conrad Singapore Orchard)

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.A Pool Attendant with Conrad Hotels and Resorts builds relationships with guests who visit the wellness facilities, including the Gymnasium & Swimming Pool and offers proactive service and assistance to those individuals.What will I be doing? As a Pool Attendant, you will interact daily with guests who visit the wellness facilities, including the Fitness Centre & Swimming Pool and help, proactively, and as requested by guests. Specifically, a Pool Attendant will complete the following tasks to the highest standards:Knowledgeable about the products and services offered in the Fitness Centre & Swimming PoolHandle issuance of towels, lockers management and minimize loss of itemsSolicit feedback from guests to share with Director of Guest ExperienceEnsure that Fitness Centre guests receive efficient, friendly, consistent, and personalized serviceEnsure the safety of Team Member, Fitness Centre guests alwaysEnsure cleanliness of the gymnasium, changing rooms and pool area (including deck chairs, cabanas and umbrellas)Coordinate with the IRD team to provide assistance on agreed level of service at the pool (including the serving of ice water and towels on arrival)Ensure that the pool is maintained to the highest standards, which requires the engagement of external vendors to provide specialized equipment and expertise in pool cleaningOversee the safety of swimmer and prevent injury by providing supervision to the area at regular intervals (e.g patron around the pool) reacting immediately to any emergency and identify and possible signs of distressProvide pool rescue in accordance with set emergency proceduresInform guests when necessary to abide by the rules and regulations of the poolPerform regular inspections of swimming pool and lifesaving equipment in the swimming poolFamiliar with swimming pool SOPs and adhere to requirements such as pool surveillance procedures, emergency action plansWhat are we looking for?A Pool Attendant serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:Previous experience working at a similar settingRelevant, current, and valid qualificationsStrong customer awareness and focusExcellent interpersonal skills and the ability to communicate with guestsEager to learn with the required product knowledgeAble to multi-task and able to work independently & as a teamAble to swim Possess valid Standard CPR and AED certificationPossess valid Standard First Aid certification What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!Work LocationsConrad Singapore OrchardScheduleFull-timeBrandConrad Hotels & ResortsJobGuest Services, Operations, and Front Office