Portuguese Speaking Customer Support Specialist In Greece - Paid Relocation

Join the vibrant team at Mercier Consultancy MD as a Portuguese Speaking Customer Support Specialist, where you can work remotely from Greece with paid relocation! This role is perfect for those who are passionate about delivering outstanding customer service and are fluent in Portuguese. You will be an essential part of our support team, ensuring that our clients receive the assistance they need in a timely and efficient manner.Key ResponsibilitiesDeliver exceptional customer support to Portuguese-speaking clients through various channels, including phone, email, and chatHandle inquiries and resolve issues with professionalism, ensuring customer satisfactionMaintain accurate records of customer interactions and follow up as necessaryCollaborate with technical teams to address any complex concerns requiring further assistanceStay up-to-date with product knowledge and company policies to provide accurate supportParticipate in training sessions to develop your skills and knowledge furtherRequirementsFluency in Portuguese (oral and written) is essential; proficiency in English is advantageousPrevious experience in customer support or a similar role is preferredStrong communication and interpersonal skills to effectively relate to customersExcellent problem-solving capabilities with a customer-focused approachExperience with CRM systems and comfort using various computer applicationsAbility to work independently in a remote environment while remaining organized and proactiveA willingness to relocate to Greece with relocation support providedBenefitsCompetitive Monthly SalaryFully Paid Relocation Package2 Extra Salaries Per YearFully Paid TrainingHealth InsuranceAnd Much More..