Job Description

Date: Oct 15, 2025Location:Baghdad, IQCompany: Arab Business Machine FZE - Baghdad BranchReq ID: 2405Job TitlePre-Sales EngineerJob ScopeThe Pre-Sales Engineer is accountable for advising and coordinating with the Sales team on all technical issues related but not limited to account penetration strategies, pre-sales implementations, solution design and training. S/He is a technical expert building strong relationships with partners and customers and driving the business through multiple technical initiatives.Main Duties And ResponsibilitiesAct as a subject matter expert in technical/solutions design of the company products/servicesWork with the Sales team to develop and implement specific account penetration strategies and achieve set targetsCreate specific accounts for product(s), service(s) and sales plans pertaining to the company products/servicesCollaborate with the Sales team in qualifying opportunities, supporting and advising on the technical aspect of the sales lifecycle including technical qualification, presentation of solution proposals and high-level designs and demonstrationsRun, manage and drive proof of concepts (POC) and request for proposals (RFP) and close opportunities from a pre-sales and implementation perspectiveBuild sound relationships with partners and customers in support of sales objectives;Lead technical sales callsManage adoption, integration and value generation of offered products/services within the customer/partner business and related IT infrastructureComplete required pre-sales documentations in a quick and accurate mannerDevelop content, train and support partners and customersRespond to after-hours support queries during assigned rotations and escalate issues if neededPut available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization.Position RequirementsEducationBachelor’s degree in Computer Engineering, Computer Science or any other related field.Experience5–7 years of experience in pre-sales engineering, technical consulting, or enterprise IT.Strong knowledge of Apple enterprise ecosystem:Apple Business Manager, Automated Device Enrollment.MDM platforms (Jamf, Intune, MobileIron).Mac/iOS integration in mixed IT environments.Excellent communication, presentation, and consultative selling skills.Languages: Fluent in English; French and Arabic is a plusApple certifications (ACSP, Jamf 200/300, or equivalent) preferred.

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