Senior Program Manager

In November 2024, Printful and Printify came together as two equals and merged to form a global on-demand powerhouse. This role will involve working across our two platforms and brands, a unique and special challenge. To learn more about the merger, check out our blog post. About UsBoth Printify and Printful are pioneering production on-demand companies and platforms established in Latvia but with a global customer base. Printify is bringing the dream of financial freedom and business ownership to the world by connecting e-commerce entrepreneurs with over 100 print-on-demand facilities around the globe.

Printful has built world-class in-house production facilities and helps people to build their brands, empowering thousands of businesses—including iconic names like Coca-Cola and MTV. About The RoleOur team is at the heart of our success. You’ll be part of a culture where everyone is respected, included, and encouraged to grow. We value continuous learning, uphold a high work ethic, and have fun along the way. Our business keeps growing, so we’re looking for a skilled Senior Program Manager to join our team.

As a Senior Program Manager, you are a results-driven leader who aligns strategic objectives with program outcomes, ensuring the smooth delivery of high-value projects through Lean-Agile principles and other methodologies as needed. You bring a proactive mindset, operational excellence, and the ability to inspire cross-functional teams, focusing on solving customer problems, achieving business outcomes, and delivering solutions swiftly to the market. With a strong emphasis on leadership, accountability, and continuous improvement, you play a key role in driving innovation and achieving organizational goals. Your Daily Tasks Will EntailAlign programs with organizational goals, ensuring strategic vision, competitive advantage, and innovation.

Inspire and lead cross-functional teams, fostering collaboration, accountability, and high performance. Build and manage stakeholder relationships through transparent communication and alignment of objectives. Oversee the full program lifecycle—intake, solution design, execution, monitoring, and closure—while optimizing resource allocation and risk management. Conduct discovery sessions to define problems, requirements, and KPIs, ensuring clarity in roles and responsibilities. Design workflows, roadmaps, and milestones aligned with strategic objectives, securing stakeholder buy-in. Execute programs efficiently, maintaining adherence to timelines, budgets, and reporting for all stakeholder levels. Continuously improve processes and strategies through iterative feedback and robust risk mitigation.

Your QualificationsMinimum of 5 years of experience as Program Manager, Project Manager, IT Delivery managerExcellent written and spoken English skills. Strong communication, negotiation, and stakeholder management skills. Demonstrated leadership skills and the ability to manage large, diverse teams. Experience in Tech/Product delivery and with scopes larger than a single teamStrong competencies with relevant project management tools & systemsIdeally, you will also have a Certification in Project Management (IPMA Level B/C, PMP, or equivalent). Previous experience with Jira Advanced Roadmaps (a. k. a.

Jira Plans) Platform/Tech/Product companies or Scale-ups would be considered a plusWhat We OfferFlexible working hours (start your day as late as 11 a. m. )Health insuranceBe part of a friendly, inclusive, and global teamAn opportunity to work remotely or in person, from one of our modern and welcoming offices in Rīga or TallinnAccess to mentorship, internal meetups, and hackathons both on-site and onlineExciting team-building events and parties you’ll never forget! Free and healthy lunch if you work from the Rīga officeWe are an equal-opportunity workplace.

We’re committed to diversity and inclusion and make hiring decisions based solely on qualifications, merit, and work experience. If you think you’d excel in this role, send us your resume in English, showing us why you are the right person for the job. Interested, but don’t think this is the right fit for you?Feel free to share it with friends and check out other open positions on our career site. We’re always looking for creative and driven minds to join our ever-growing team!