Process Improvement Supervisor

Job Title: Group Process Improvement SupervisorReporting to: Group CEOLocation: Cairo, EgyptDepartment: Group Operations / Business ExcellenceEmployment Type: Full-TimeJob Purpose:The Group Process Improvement Supervisor is responsible for leading process optimization initiatives across all PG companies. This role focuses on improving workflows, enhancing operational efficiency, and fostering a culture of continuous improvement. In addition to managing a team, the role includes conflict resolution across process-related issues and delivering leadership training to empower teams and sustain improvement efforts.Key Responsibilities:Process Analysis & Optimization:Evaluate and map existing workflows across departments and subsidiaries.Identify inefficiencies, redundancies, and improvement opportunities.Design and implement optimized processes using Lean, Six Sigma, or other methodologies.Team Leadership & Development:Lead, coach, and develop a team of process analysts or coordinators.Assign responsibilities, monitor performance, and provide ongoing support.Foster a collaborative and high-performance team culture.Conflict Resolution:Act as a mediator in resolving process-related conflicts between departments or teams.Facilitate discussions to align stakeholders on process changes and priorities.Implement structured problem-solving approaches to address resistance or disputes.Promote transparency and trust in cross-functional collaboration.Leadership Training & Capability Building:Design and deliver training programs focused on leadership in process improvement, change management, and operational excellence.Equip managers and team leaders with tools to lead improvement initiatives within their functions.Promote a mindset of ownership, accountability, and continuous learning across PG companies.Project Management & Execution:Manage multiple process improvement projects across group companies.Define project scope, timelines, KPIs, and ensure successful execution.Track progress and report outcomes to senior leadership.Stakeholder Engagement & Change Management:Collaborate with business unit leaders to understand operational challenges.Facilitate workshops and training sessions to engage stakeholders.Support change management efforts to ensure smooth implementation and adoption.Performance Monitoring & Reporting:Establish metrics and dashboards to monitor process performance.Conduct post-implementation reviews and continuous monitoring.Prepare and present reports to executive leadership.Standardization & Best Practices:Promote SOPs and process standardization across PG companies.Benchmark internal processes against industry best practices.Align process improvements with digital transformation initiatives.Qualifications & Experience:Bachelor’s degree in Industrial Engineering, Business Administration, Operations Management, or related field.Lean Six Sigma certification (Green Belt or higher) is highly desirable.Minimum of 8-10 years of experience in process improvement, with at least 2 years in a supervisory or leadership role.Experience in conflict resolution and leadership development is a strong advantage.Strong analytical, facilitation, and project management skills.Proficiency in process mapping tools and project management software.