Product Copywriter (Project-Based Contractor)

About PhaidraPhaidra is building the future of industrial automation.The world today is filled with static, monolithic infrastructure. Factories, power plants, buildings, etc. operate the same they've operated for decades — because the controls programming is hard-coded. Thousands of lines of rules and heuristics that define how the machines interact with each other. The result of all this hard-coding is that facilities are frozen in time, unable to adapt to their environment while their performance slowly degrades.Phaidra creates AI-powered control systems for the industrial sector, enabling industrial facilities to automatically learn and improve over time. Specifically:We use reinforcement learning algorithms to provide this intelligence, converting raw sensor data into high-value actions and decisions.We focus on industrial applications, which tend to be well-sensorized with measurable KPIs — perfect for reinforcement learning.We enable domain experts (our users) to configure the AI control systems (i.e. agents) without writing code. They define what they want their AI agents to do, and we do it for them.Our team has a track record of applying AI to some of the toughest problems. From achieving superhuman performance with DeepMind's AlphaGo, to reducing the energy required to cool Google's Data Centers by 40%, we deeply understand AI and how to apply it in production for massive impact.Phaidra's ability to achieve its mission is determined by our ability to work together — as defined by our core values: Transparency, Collaboration, Operational Excellence, Ownership, and Empathy. We seek individuals who embody these values, as they are instrumental in ensuring our team consistently delivers excellence and fosters an engaging and supportive culturePhaidra is based in the USA, but we are 100% remote with no physical office. We hire employees internationally with the help of our partner, OysterHR. Our team is currently located throughout the USA, Canada, UK, Italy, Sweden, Spain, Portugal, the Netherlands, Singapore, Australia, and India.Joining the Talent PoolPlease submit your resume/CV below. You may also submit a cover letter explaining what your ideal position is and how your skills would fit with the team!Please note: Due to the high volume of applications, there may be a delay in response from our hiring team. However, Phaidra is committed to ensuring every applicant receives a response, regardless of the outcome. We sincerely appreciate your interest in joining Phaidra and thank you for taking the time to apply.Who You ArePhaidra is looking for a driven product copywriter to come in and own the end-to-end polish of our in-product language and content experience. During your one-month contract, you'll be part of the Design team who handle everything from designs of our products to all external facing brand and marketing material. We are seeking an individual who is passionate about creating clear, consistent, and on brand UX copy.You'll work closely with our product, design, and cross functional teams to ensure that every line of text — from chat prompts to tooltips to empty states — is clear, consistent, and aligned with our brand personality.You'll also take our existing rudimentary writing guide and turn it into a comprehensive UX Voice & Tone Guide that defines how we communicate.We are seeking a team member located within the following area: USA Please note: Phaidra requires that independent contractors operate as their own incorporated business entities and maintain their own insurance coverage.Key Qualifications4+ years of experience in UX/product copywriting, ideally for B2B or technical SaaS productsExperience working with startup products (bonus if you've worked on AI or chat-based interfaces)Ability to create clear, approachable languageA knack for shaping tone that fits technical audiences while maintaining warmth and precisionOrganized, proactive communicator comfortable working independently with a fast-paced fully remote/global teamStrong attention to detailPreferred SkillsBackground in writing for AI, machine learning, or enterprise infrastructureFamiliarity with conversational design and writing for chat interfacesExperience building or contributing to UX writing systems or content style guidesWhat you'll doAlign product copy with brand personalityAudit and refine existing product copy across the MVP interface (chat flows, UI text, onboarding, system messages, tooltips, etc.)Review past internal interviews and speak with key stakeholders to better understand Phaidra, its products, and expectationsAlign on customer expectations, their needs, words and language customers would use, etcCreate a concise UX copy best practices guide to ensure long-term consistency after handoff. Part of this will be establishing voice and tone principles. Outlining tone shifts and variations, including examples for do's and don'ts for product scenariosCollaborate with product and design leads to ensure copy supports the intended UX flow and user goalsIdentify opportunities for microcopy that improves clarity, reduces cognitive load, and adds personality where appropriateBase PayUnited States Residents: $75/hourGeneral Interview ProcessAll of our interviews are held via Google Meet, and an active camera connection is required.Meeting with Phaidra's Creative Director & Senior Brand Experience Designer (60 minutes)Take-Home ExerciseBenefits & PerksFast-paced, team-oriented environment where your work directly shapes the company's direction.We are a 100% remote company. Competitive compensation & meaningful equity.Outsized responsibilities & professional development.Training is foundational; functional, customer immersion, and development training.Medical, dental, and vision insurance (exact benefits vary by region).Unlimited paid time off, with a required minimum of 20 days per year.Paid parental leave (exact benefits vary by region).Flexible stipends to support your workspace, well-being, and continued professional development.Company MacBook.Please note: Not all of Phaidra's benefits and perks listed above apply to temporary employees such as interns.On being RemoteWe take a thoughtful and intentional approach to remote collaboration. Inspired by pioneers like GitLab, we embrace proven best practices to foster an exceptional remote work environment. Our culture is documentation-first, and we prioritize asynchronous communication to support focus and flexibility across time zones. While we value independence, we stay closely connected through tools like Slack and video conferencing. Weekly all-hands meetings help us align and build strong relationships, and we regularly host virtual team-building activities and social events to maintain a sense of camaraderie.Equal Opportunity EmploymentPhaidra is an Equal Opportunity Employer; employment with Phaidra is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. We welcome diversity and strive to maintain an inclusive environment for all employees. If you need assistance with completing the application process, please contact us at hiring@phaidra.ai.E-Verify NoticePhaidra participates in E-Verify, an employment authorization database provided through the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA). As required by law, we will provide the SSA and, if necessary, the DHS, with information from each new employee's Form I-9 to confirm work authorization for those residing in the United States.Additional Information About E-Verify Can Be Found Here.To be considered for any position at Phaidra, you must submit an online application. This role will remain open until it is filled.Phaidra only hires individuals who are legally authorized to work in the specified location(s) above. We do not provide employment sponsorship. Candidates requiring visa sponsorship, either now or in the future, are not eligible for hire.WE DO NOT ACCEPT APPLICATIONS FROM RECRUITERS.