Product Delivery Team Leader

*According to Decree No.13/2023/ND-CP on protecting personal data (“PDP”), Home Credit Vietnam would apply "Personal Data Processing Agreement" with all candidates to ensure compliance with the decree.By submitting this application to Home Credit Vietnam Finance Company Limited through LinkedIn, you agree to allow Home Credit to proceed your provided information in accordance with Personal Data Processing Agreement that you have read, fully understood and agreed to the entire content at link https://career.homecredit.vn/vn/article/id/217.KEY RESPONSIBILITES:1. Control & GovernanceProvide guidance to internal teams and vendors to align solutions with strategic business priorities.Review and challenge vendor estimations, solutions, and deliverables.Ensure all business requirements are collected, validated, and managed.Establish and enforce quality standards, KPIs, and control metrics to vendor and internal teams.2. Assessment & EvaluationAnalyze and continuously improve system processes and delivery workflows.Identify and mitigate risks related to technology, cost, timelines, and quality.Evaluate vendor performance and lead performance review sessions.Classify and negotiate efforts spent on analysis, development and bug fixing.3. Build & Solution DesignAct as a high-level solution architect, ensuring scalable, maintainable system designs.Collaborate with Product Owners and Business Stakeholders to define and prioritize requirements.Lead solution design sessions and confirm alignment with business value.4. Delivery & AcceptanceOversee end-to-end delivery from design through testing and production deployment.Collaborate with BA, QC, and vendor teams to ensure timely, high-quality delivery.Validate deliverables, drive defect resolution, and maintain project documentation.5. Run & Operation SupportOversee service operation including incident, problem, change, and release management.Develop and execute UAT, BAU and support plans.6. Leadership & Team ManagementLead and inspire cross-functional teams.Guide & coach team member.7. Ownership & Knowledge ManagementTake over and maintain in-depth system know-how and ensure knowledge transfer.YOUR SKILLS AND EXPERIENCEAt least 5+ years in technical product management, business analysis, or IT service delivery.Strong background in software delivery, including Agile/Scrum practices.Proven track record in vendor management, contract negotiation, and project execution.Hands-on experience with ITIL-based service delivery.Hands-on experience in complex system solution design.Excel in English communication, negotiation, small talk.Experience in managing cross-functional teams (Dev, QA, Architecture).Proven experience with stakeholder engagement and change management.Nice-to-have areasCost and budget management capability.Experience in global working environment & remote communication. COMPENSATIONS & BENEFITS13th Salary Fixed and KPI BonusPremium Health Care for personal & 3 dependents24/7 Accidental Insurance100% Social InsuranceMeal + Phone AllowanceYearly Medical Checkup18 Annual LeavesProfessional and Transparent Working EnvironmentApply Latest Financial Technology in the World