Product Designer

Founding Product Designer at SilnaIn healthcare, trust isn't just important, it's everything. We're looking for a Product Designer to help establish Silna as the most trusted name in healthcare through exceptional user experience and thoughtful design. Having achieved product-market fit and secured Series A funding, we need a design leader who understands that in healthcare software, every interaction matters. You'll report to the CEO and help create intuitive interfaces that help medical practices focus on patient care by making complex insurance and billing workflows feel effortless. This role goes beyond traditional product design as you'll be instrumental in building a brand and product experience that healthcare professionals trust to handle their critical business operations.Key ResponsibilitiesPractice-Centered Design: Create user experiences that demonstrate deep empathy for healthcare providers, understanding their daily workflows, time constraints, and the critical nature of their administrative tasksTrust Through Design: Develop interfaces that convey reliability, security, and expertise—ensuring every touchpoint reinforces Silna's credibility as a healthcare operations partnerDefining the design function: Infuse design into Silna’s culture and ethos. Complexity Simplified: Transform intricate insurance workflows and billing processes into clear, intuitive user experiences that reduce cognitive load and prevent errorsBrand Experience: Partner with marketing to ensure consistent visual identity and messaging across all digital touchpoints, website, product interfaces, marketing materials and conference presentationsOperational Excellence: Collaborate closely with product and engineering teams to translate user research insights into design solutions that improve practice efficiency and reduce administrative burdenDesign System Leadership: Build and maintain design systems that ensure consistency, scalability, and efficiency as our product growsRequired Qualifications4+ years of product design experience in B2B software or SaaS companiesPortfolio demonstrating successful design of complex workflow solutionsStrong understanding of user research methodologies and data-driven design decisionsExperience designing for multiple user types and stakeholder groupsProficiency in design tools (Figma, Sketch, etc.) and prototypingProven ability to collaborate effectively with product, engineering, and marketing teamsPreferred QualificationsExperience building design systems and processes from scratch at high-growth companiesHistory of designing workflow automation or business process softwareUnderstanding of healthcare operations, billing, or insurance processesExperience with accessibility standards and inclusive design practicesWhat Sets You Apart:You have an eye for detail that borders on obsessive. You notice when buttons are 2px off, and it keeps you up at nightYou get energized by constraints rather than frustrated by themStrong passion around customer empathyExperience being an early design hire at a high-growth startupYou can defend your design decisions with data, but also trust your instinctsWhat we offerOpportunity to make a significant impact in a fast-growing tech companyRare opportunity to shape and define an entirely new market categoryCompetitive salary and benefits packageCollaborative and innovative work environment401(k)Unlimited PTO