Product Manager - AI

We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.What You’ll BuildWe are looking for a Product Manager with strong technical skills to support the delivery of AI-focused and data-driven projects across the organization. In this role, you will work closely with engineering, data science, and business teams to translate use-case requirements into clear execution plans. You’ll help ensure that AI and automation solutions are developed, validated, and delivered effectively. As the voice of the customer and market, you will own the full product lifecycle—from ideation to delivery and continuous improvement—balancing technical feasibility, business priorities, ethics, and user experience.Key ResponsibilitiesCollaborate with business stakeholders to understand problems, gather requirements, and define clear AI or automation use casesSupport scoping, prioritization, and planning of project-based development work based on feasibility, business value, and timelinesTranslate requirements into user stories, acceptance criteria, and technical specifications for engineering and data teams (using Jira or similar tools)Work with cross-functional teams to guide project execution, ensure alignment, and clarify details as development progressesParticipate in ideation, prototyping, and validation of AI capabilities, workflow improvements, or data-driven featuresTrack project success metrics, collect feedback from users and stakeholders, and support iterative improvementsStay informed on AI/ML trends, agentic workflows, and enterprise integration practices to bring relevant insights into project discussionsWhat You Bring Bachelor’s or Master’s degree in computer science, engineering, AI, product management, or a related technical/quantitative field Proven product management experience in technical products (big plus if with LLMs, GenAI, autonomous/multi-agent systems) Understanding of agentic AI concepts, orchestration, RAG, tool use, prompt engineering, and evaluation is a plus Skilled in agile product delivery (Scrum/SaFe) with hands-on Jira expertise and cross-functional collaboration Strong communication, stakeholder management, and prioritization skills Experience defining KPIs, analyzing user feedback, and iterating products responsibly with awareness of compliance, safety, and bias Passion for innovation and continuous learning; familiarity with agentic AI frameworks (LangChain, CrewAI, etc.), cloud-native tech, or enterprise SaaS is a plus Where You BelongSAP Intelligent Enterprise Solutions (IES) exists to “Deliver and Run the Intelligent Enterprise.” As SAP’s technology backbone and reference customer, IES influences product development with a strong focus on customer experience.Within IES, the Artificial Intelligence Center of Excellence (AI CoE) drives SAP’s transformation into a data-driven intelligent enterprise. Our mission is to deliver business value through AI and establish SAP as a market thought leader in AI.We implement both standard and custom AI solutions across all lines of business, acting as customer zero for SAP AI products and providing continuous feedback for improvement. We offer a robust AI platform and infrastructure for end-to-end ML development using MLOps, and operate a central chatbot platform via SAP Conversational AI, enabling digital assistant capabilities across SAP.Our team culture is built on trust, collaboration, agility, and transparency. We follow an autonomous, agile team model (SAFe) and embrace SAP New Work principles, putting people at the center and encouraging creativity and experimentation.Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.We win with inclusionSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.Successful candidates might be required to undergo a background verification with an external vendor.AI Usage in the Recruitment ProcessFor information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.Requisition ID: 439584 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: