Product Manager - Commercial

Product Manager – CommercialPermanent, Full-timeAuckland, Wellington, or ChristchurchWho we are | Ko wai mātou:Awanui Group, New Zealand's largest human and veterinary pathology network, with 25 laboratories, 150 collection centres, and over 2,200 dedicated employees across New Zealand, we are committed to delivering world-class service, collecting, analysing, and reporting over 7 million patient results annually.Ka tū mātou i muri ki te hauora o Aotearoa. We stand behind the health of Aotearoa New Zealand.About the role | Mō te tūranga:The Product Manager role is responsible for defining strategic commercial growth opportunities and supporting our products in market. This role drives the overall group growth strategy across three key areas:Developing new and adjacent services that leverage our customer base, organisational expertise, and network capabilities.Expanding into new areas through partnerships, licensing, and M&A activity.Using data and technology to enhance and deepen our core testing and screening services.As part of this mandate, the Product Manager is part of the team responsible for driving the growth of Awanui’s newest business, BODYiQ. The role will collaborate closely with the wider Commercial, R&D, Clinical and Operational teams to identify, validate, and commercialise new products and services that deliver measurable business outcomes.This role can be based in Auckland, Wellington, or Christchurch.Key Responsibilities:Supporting with customer issues and developing systems to reduce manual customer support effortConducting market scanning and customer research to identify new tests and bundles.Connecting with the Awanui R&D pipeline to identify and manage commercialisation opportunitiesLeading test and bundle creation, clinical validation, operational setup, and integration in internal and external systems.Developing custom bundles for B2B partners and validating the market for BODYiQ Gift Cards.Monitoring test and bundle performance and implementing continuous improvements to improve the overall customer experience.Partnering with the Marketing Manager on targeted promotions.Supporting pricing strategy and performance analysis to drive revenue growth.Key ResultsIntroduction of new tests and bundles.Incremental revenue from new offerings.Increases in average tests per transaction and overall transaction size.Improvements in results protection attach rates.About you | He kōrero mōuTo be successful in this role you need to have:You’ll be a strategic and results-driven professional with a passion for creating, growing and supporting innovative products and services that make a meaningful impact. You thrive at the intersection of commercial strategy, customer insight and operational delivery, turning ideas into scalable, high performing offerings.Proven experience in product management or support, business development, or related roles, preferably within the healthcare, wellness, or technology sectors.A strong track record of successfully launching and supporting new products or services and driving sustainable business growth.Excellent analytical, strategic thinking, and problem-solving skills, with the ability to translate insights into actionable plans.Exceptional communication and interpersonal skills, with the ability to influence, collaborate, and build relationships across all levels of the organisation.Confidence working cross-functionally with R&D, marketing, operations, and commercial teams to bring new products to market and support them effectively.Competence in leveraging data and digital tools to inform decisions, track performance, and optimise outcomes.A proactive, organised, and adaptable approach, with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.If you do not have this exact mix of experience but have pathology or direct-to-consumer health service experience, we are still interested in hearing from you.What’s in it for you | He aha mōu:Joining Awanui Group means becoming part of a supportive and inclusive work environment that values the growth, work-life balance, and personal well-being of its employees. As part of our close-knit team, you will have the opportunity to showcase your initiative, collaboration, and resilience.We are on a mission to provide accurate medical expertise to every person, every day, and you can be a part of this meaningful endeavour. Explore excellent opportunities to enhance your skills with our in-house Learning & Development team, ensuring your professional competency and career growth.You’ll also enjoy:A competitive salary aligned with your experience and impact.The opportunity to shape and launch innovative products and services that contribute to Awanui’s national growth strategy.Access to ongoing learning and development through our in-house L&D team to support your professional and career growth.A collaborative and supportive team culture that values innovation, curiosity, and shared success.The chance to contribute to a leading healthcare organisation making a meaningful difference in communities across New Zealand.Don't miss this opportunity to contribute to a leading healthcare organization! Apply now with your CV and a cover letter.Application closes 26 November 2025