Product Manager: Conversational and Generative AI (ChatGPT / LLMs)

In PolandSimon-Kucher recently rolled-out ChatGPT worldwide to more than 2000+ employees. As Product Manager for Conversational and Generative AI, you will strategically manage the global product lifecycle of ChatGPT. Your mission is to evolve this foothold into a mature, value‑driving Generative AI platform that accelerates project delivery, knowledge creation, and innovation across the firm. Serving as the primary business owner for ChatGPT, you will partner closely with corporate functions, and external vendors such as OpenAI to deliver impactful, compliant, and cutting-edge GenAI solutions that empower Simon-Kucher consulting and corporate function teams globally. In addition, you will drive the assessment for our internal knowledge management chatbot, and own its product lifecycle.What Makes Us SpecialBecome part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people. Unlock the power of opportunity. Advance your career in a thriving company that creates positive impact. We invest in your professional development every step of the way. Enjoy balance and flexible working. Be empowered to do your best work – we offer flexible and hybrid working, sabbaticals, and paid time off. Prioritize your health and wellbeing. No matter where you live, we offer a competitive suite of health benefits to help keep you and your loved ones safe. Work in a values-driven culture. At Simon-Kucher, our vision is to become the world's leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up what we stand for, influence our culture, and drive how and why we do things. How You Will Create An ImpactOwn and iterate the Conversational and GenAI strategy and OKRs with current focus on ChatGPT and Chatbots.Prioritize, launch and scale new ChatGPT features for 2000+ users based on impact, effort, and risk.Align security and compliance guardrails with Legal & Compliance.Manage the vendor relationships (e.g. with OpenAI), manage license pool & costs.Serve as the central point of contact and subject matter expert for ChatGPT and our internal chatbot.Align with business stakeholders and closely collaborate with consulting Partners, Directors, and Central Functions.Champion adoption through internal communication and hackathons.Track and continuously improve KPIs for user adoption.Collaborate with Learning & Skill Development (HR) to ensure effective user training, adoption, and change management.Own the ChatGPT administrative environment and ensure the robust production deployment of CustomGPTs, APIs and Agents.Your ProfileBachelor’s degree (Master’s preferred)Minimum of 4–7+ years in product management roles, particularly managing SaaS or AI-based solutions.Track record of translating complex technical concepts into business impact for diverse, non-technical audiences.Strong strategic thinking, prioritization, and decision-making skills.Highly proficient in both spoken and written English (native or at least C1)Conducted at least one global roll-out of a SaaS solution for at least 1k+ users.If you’re interested, and if you’d like to offer your skills and commitment to our international team, then we would be pleased to receive your application.Hit the ‘Apply Now’ button to begin your application Please remember to submit your application in English. Other applications will not be considered. The candidate should have an EU work permit, we do not offer visa for this position.About Simon-KucherSimon-Kucher is a global consultancy with more than 2,000 employees in 30 countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy – product, price, innovation, marketing, and sales – based on deep insights into what customers want and value. With 40 years of experience in monetization topics of all kinds, we are regarded as the world’s leading pricing and growth specialist. simon-kucher.comWe believe in building a culture that embraces diversity, equity, and inclusion, creating an environment in which our people feel valued, are able to be themselves and feel their contribution matters. If we get that right, remarkable things will happen; people will grow faster, innovate, feel valued, and create better outcomes for everyone – our people, our clients and, of course, our business.Your Personal ContactMichalina Grzywacz-WardackaMichalina.Grzywacz-Wardacka@simon-kucher.com