Product Operations Manager

About the Opportunity:An efficiency-driven Product Operations Manager is sought to help build products on a growing Product team within the organization. This opportunity is ideal for someone who is excited about products that solve user privacy and security needs, with a passion for creating the organization and shared practices that teams need. The role involves working with a cross-functional team that is responsible for experiments, improving or introducing new systems and tools, and collaborating on how the Product team operates and scales. Product Operations plays a visible role throughout the organization, and creative people who are comfortable managing stakeholders at all levels, including senior leaders and executives, are encouraged to apply. As shared owners of the roadmap, the Product Operations team is a critical influence on the team’s ability to deliver.What is needed:3-5 years of work experience, ideally in a product environmentUnderstanding of how to turn user needs into productsAptitude for building high-trust partnerships up and across organizations, with technical and non-technical teamsExperience with tackling ambiguous problems with an ability to move to action-oriented solutions, bringing the team along with clear communicationStrong strategic thinker able to creatively solve problems, prioritize solutions, and motivate stakeholders to do the sameGenuine excitement to understand problems completely, resulting in thoughtful solutions that engage cross-functional stakeholdersFamiliarity with roadmapping and project management tools like Productboard and Asana an asset; ability and desire to learn and teach new tools a necessityAn understanding of how and when process accelerates vs. decelerates teams and progressUnderstanding of how data influences decision makingNaturally curious and excited to get started, learn, and inspire othersWhat you can expect:Working with a passionate, highly motivated, cross-functional team that is focused on building a safer, simpler digital future for everyoneBeing part of a high impact Product Operations team that is responsible for driving product team alignment and efficiency, and overall product deliveryA dynamic, highly collaborative environmentEmpowerment to contribute to, and help drive, product strategy at a fast moving, user-focused companyHaving fun working in a fast-paced environment and being part of the team that prioritizes close collaboration over rigid processesEmbrace and contribute to the diversity of perspectives, ideas, backgrounds, and strengths .