Product Operations Specialist

Who are we?IOG, is a technology company focused on Blockchain research and development. We are renowned for our scientific approach to blockchain development, emphasizing peer-reviewed research and formal methods to ensure security, scalability, and sustainability. Our projects include decentralized finance (DeFi), governance, and identity management, aiming to advance the capabilities and adoption of blockchain technology globally.We invest in the unknown, applying our curiosity and desire for positive change to everything we do. By fueling creativity, innovation, and progress within our teams, our products and services are designed for people to be fearless, to be changemakers.What the role involves:As an experienced Product Operations Specialist, your primary responsibility is to ensure all product teams adhere to our established Product Process standards, from concept to launch. This position acts as a central enabler, supporting all teams to ensure they use the correct tools and processes for building roadmaps, defining requirements, creating Go-to-Market strategies, and tracking KPIs. By driving consistency, this role ensures our engineering teams receive clear, prioritized requirements and that leadership has accurate visibility into progress. Success in this role means our product development lifecycle is consistent, effective, and efficient across the entire organization.This role reports to the Product Strategy Manager.Champion and ensure all product teams comply with the established Product Process and standardsMaintain a single view to oversee a high level product roadmap across all IO productsGuide and support teams in using the designated tools and methodologies for roadmap development, requirements definition, and Go-to-Market (GTM) strategy creationPartner with Product and Engineering leads to verify that engineering teams receive clear requirements and clear instructions on the prioritization of their backlogsManage and oversee the standard processes for reporting on progress, tracking and forecasting KPIs, ensuring data is accurate and consistent across all teamsCoordinate across all product teams to identify gaps, share best practices, and promote continuous improvement of our product lifecycleRequirementsWho you are:Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related fieldEquivalent practical experience in a relevant product or project management functionRelevant certifications are highly preferred (e.g., Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), PMP, or Atlassian Jira certifications)Typically 3-5+ years of experience in product operations or Agile project managementExperience working in a technology or software development environmentHands-on experience implementing and governing processes across multiple cross-functional teamsAdvanced proficiency in Jira for managing backlogs, defining requirements, and generating reportsStrong working knowledge of GitHub for tracking issues and understanding engineering workflowsExperience with product roadmapping and GTM planning tools and processesDemonstrated ability to visualize data, create dashboards, and report on key product and project metricsCollaboration: Works effectively as a great team player, building strong partnerships with all product and engineering teams to provide support and drive complianceCommunication: Communicates with precision and in fluent English to ensure all teams understand expectationsProject/Priority Management: Excels at organizing, standardizing, and monitoring complex processes across multiple teams simultaneouslyApplying Domain Knowledge: Demonstrates a deep understanding of Agile methodologies, the software design lifecycle, and modern Product Management processes (roadmapping, requirements, GTM)Data Literacy: Able to organize data and metrics from various teams to track KPIs, forecast outcomes, and report on progress effectivelyBenefitsRemote workLaptop reimbursementNew starter package to buy hardware essentials (headphones, monitor, etc)Learning & Development opportunitiesCompetitive PTO At IOG, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.