Program Manager

Area(s) of responsibilityPLM Technology Project ManagerThe PLM Technology Project Manager is a primary Customer facing role that is responsible for managing related pre-sales activities, requirements gathering, solution planning, project execution, solution implementation, go-live and post go-live support, as well as project close and transition of support back to Customer IT & Business teams, according to strict deadlines and within defined budget. Experience in PTC Windchill implementation, upgrade, migrations projects and exposure to the medical devices industry. Needs to have sound knowledge and exposure on UDI and Regulatory Hub related topics.In addition, the PLM Technology Project Manager manages cost estimation, resource & budget planning, along with resource coordination of efforts for both onshore, offshore, and Customer team members as well as any third-party contractors or consultants to deliver projects according to plan.This highly visible role demands a “high quality” and “first time right” delivery mindset, meaning that risk identification, management, avoidance, mitigation, and recovery are critical to the everyday management of activities driving the project and technical teams.The PLM Technology Project Manager must have superior communication skills and consulting affect intended for both technical and non-technical stakeholders, along with a sound understanding of enterprise systems and overall coordination of same.5+ years of experience managing PTC Windchill projectsExperience on Azure DevOps and cloud platform is a mustPrimary ResponsibilitiesContribute to pre-sales activities, project estimation, and project transition from sales team to delivery teams.Directly manage internal and external project initiation and mobilization activitiesRegularly communicate with all levels of Company and Customer organizationDefine and document project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholdersDevelop full-scale project plans and associated communication documentsEffectively communicate project expectations to project team members and stakeholders in a timely and clear fashionEstimate the resources and participants needed to achieve project goalsDraft and submit budget proposals, and recommend subsequent budget changes where necessaryDetermine and assess need for additional project staff and/or consultants and make the appropriate recruitment if necessary, during project cycle.Set and continually manage project expectations with team members and other stakeholders.Identify and manage project dependencies and critical pathPlan and schedule project timelines and milestones using appropriate toolsDevelop and deliver progress reports, proposals, requirements documentation, and presentations