Programme Manager - Insurance Ops Transformation (12-months)

Job Highlight Lead a large-scale, end-to-end Contact Centre transformationWork directly with key stakeholders on a strategic program12-month contract with high potential for extensionLeverage cutting-edge tech: Amazon Connect & SalesforceTop-tier Insurance firm, Hong Kong location About the Client A leading global Insurance organizationInvesting heavily in digital & customer experienceStable and well-established financial services groupFocus on innovation and technological advancement Role Duties Manage the E2E delivery of the multi-stage programOversee 'lift and shift' of on-premise solutions to cloudLead integration of Amazon Connect with SalesforceDrive automation initiatives including interactive chatbotsEnsure project aligns with business goals and timelines Role Requirements 10+ years in Programme/Project ManagementProven background in Financial Services transformationHands-on experience with Contact Centre technologySpecific knowledge of Amazon Connect or SalesforceExperience with IVR systems and cloud migration Why Apply? High-visibility role with significant business impactWork on a green-field, tech-driven strategic projectCompetitive daily rate on a 12-month contractEnhance your expertise in a high-demand nicheJoin a market leader in the insurance sector INTERESTED?Simply hit apply or send an email with your CV attached to cyruswong@argyllscott.com.hk and I will answer any questions you might have about the role.Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.