Job Description

Job SummaryThe Program Manager oversees the planning, execution, and evaluation of academic programs. He/she coordinates with faculty, manages student enrollment and progress, ensures curriculum quality, and handles administrative tasks. His/her role is key in maintaining academic standards, enhancing student experience, and supporting institutional goals.Duties/Responsibilities Develops and maintains policies and procedures for the program that aligns with the institution's mission and values. Ensures compliance with accreditation standards and regulations. Manages a team of academic and non-academic staff in managing the academic and administrative operations of the program, its resources, and its facilities. Liaises with university partners and overseas campuses on academic matters, new product offerings and student-related matters. Manages and fosters a good relationship with partner universities, industry associations and industry partners. Manages the program’s budget and resources effectively. Provides strong academic support and guides the program to achieve high standards in delivery, assessment, industry competitions and all aspects of student development. Regularly reviews and manages existing and new curricula including innovative teaching methodologies for continuous improvement of the courses to promote diversity, equity, and inclusion in the program, policies, and practices. Responsible for ensuring that all academic and student-related matters adhere to prevailing regulatory requirements and organizational policies. Serves as a liaison and a focal point for students and faculty for a specific academic program or a cluster of courses within a program. The Program Manager will be allowed to teach within the program for up to 50% of the working hours per month. This is in addition to assisting the Faculty Head in managing and operating the program, provide program start dates and jointly ensure every program’s successful commencement. Fosters and sustains robust relationships with all internal departments to solve challenges collectively and effectively. Works closely with Sales & Marketing, and Student Admissions departments to achieve student enrolment numbers and delivery of local and regional promotional activities. Any other duties as may be required by the position or assigned by Management from time to time.Required Skills/Abilities Meticulous, with good attention to detail and the ability to work within tight deadlines. Self-driven, proactive, and a “hands-on” leader with solid team-building and people management skills. Good working knowledge of prevailing regulatory requirements for Private Education Institutions (PEIs), including familiarity with CPE and EduTrust guidelines. Demonstrated success in program development, strategic planning, and budget management. Excellent communication, collaboration, and interpersonal skills. Strong leadership and management skills, with the ability to inspire and motivate faculty and staff.Education And Experience Master’s Degree in a related field, with preferably 5 to 7 years of relevant experience in the education sector. Preferably 7 or more years of leadership experience in the industry with a credible portfolio.

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