Project Management Officer

Role OverviewWe are seeking a highly organized and proactive PMO Analyst / Project Coordinator to support program governance, delivery tracking, and stakeholder communication across multiple workstreams. The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to coordinate effectively with internal teams and external stakeholders to ensure smooth and timely project execution.Key Responsibilities1. Project Governance and RAID ManagementMaintain and regularly update RAID (Risks, Actions, Issues, Dependencies) logs, ensuring timely follow-up on mitigation and resolution activities.Support adherence to project governance frameworks, ensuring compliance with internal and client processes.Keep all project documentation and artefacts up to date, ensuring accessibility and audit readiness.2. Deliverables & Milestone TrackingTrack and monitor all deliverables across internal teams, proactively following up on progress and delays.Maintain a consolidated view of project milestones, dependencies, and contractual obligations, ensuring visibility for leadership and stakeholders.Identify potential schedule risks and escalate where necessary to maintain delivery timelines.3. Project Delivery SupportPrepare and deliver weekly, fortnightly, and monthly status reports and client updates.Consolidate inputs from multiple workstreams into a cohesive program-level report, highlighting key risks, dependencies, and next steps.Ensure timely and accurate reporting from internal project members, maintaining consistency across documentation.Present status and performance metrics to senior management and C-suite stakeholders with clarity and precision.4. Stakeholder ManagementEngage with stakeholders at all levels to gather updates, address concerns, and align on project priorities.Facilitate client meetings, steering committees, and governance forums, ensuring all decisions and actions are clearly documented and tracked.Support leadership communication, coordinating across teams to maintain transparency and alignment.Must-Have Skills & CompetenciesStrong understanding of PMO governance frameworks and end-to-end project lifecycle.Proven ability in risk, issue, and change management processes.Skilled in progress tracking, milestone management, and reporting.Highly adaptable to shifting priorities and scope adjustments.Collaborative mindset with ability to work effectively across cross-functional teams.Strong situational awareness — able to read project dynamics and adapt communication and approach accordingly.Ability to work under pressure and manage tight delivery timelines.Excellent facilitation skills for conducting meetings and steering discussions effectively.Strong written and verbal communication, with ability to tailor messaging for both technical and executive audiences.Preferred QualificationsBachelor’s degree in Business Administration, Information Technology, Project Management, or a related field.Certification in PMP, PRINCE2, or Agile methodologies is an advantage.Proficiency in project management tools such as JIRA, Confluence, MS Project, or Smartsheet.Experience in large-scale implementation projects or multi-vendor environments is preferred.