Project Manager (Healthcare)

About The RoleOur client is seeking a Project Manager to lead the development and implementation of project management and Agile delivery for multi-million-dollar healthcare technology implementations for its customers. This role is crucial for ensuring successful project outcomes and customer satisfaction.Key ResponsibilitiesEnd-to-end project management, including scope, planning, risk, issue, communication, and integration management.Managing delivery using an Agile framework and Scaling Up Processes/People.Reporting to leadership on various OKRs and KPIs.A Day in the LifeManage a project according to a Contract/Service Order.Ensure product/project vision and goals are met by understanding customer business/technical needs, translating needs into requirements, and working closely with the team on delivery.Create project/release/sprint plans and present them to the customer and internal stakeholders. Maintain/track project progress to plan using tools like Smartsheet, JIRA, etc.Create/maintain documentation and deliverables such as Project Charter, Gantt charts, Best Practices, Lessons Learned, etc.Implement proactive risk/issue management processes and mitigate risks by collaborating with stakeholders.Prepare and publish weekly/monthly/governance status reports to the customer and internal stakeholders.Manage resource capacity and utilization.Manage customer and internal meetings and document/publish minutes. Track action items to closure.Liaise with product, engineering, infrastructure, and other teams to address customer needs.Managed end-to-end transition to production support. Track production tickets, etc., to closure.Track and produce key KPIs/OKRs/metrics.Facilitate core Agile ceremonies and best practices such as sprint planning, review, retrospective, demo, etc.Challenge and remove organizational and cultural impediments.Serve as a project management and Agile knowledge source within the organization.Required Qualifications7+ years of project management experience.3+ years of business analysis experience.Computer Science or Engineering (any discipline) background.Customer-facing and stakeholder management experience.Top-notch problem-solving, negotiation, and influencing skills.Experience with Project Management and Agile framework/tools (Jira, Confluence, Smartsheet, Rally).Experience in expectation management/value delivery to ensure customer satisfaction.Good presentation and communication skills.Experience managing government customers/projects.Preferred QualificationsExperience in Value-Based Care projects and a basic understanding of this field.Experience in Healthcare Data Analytics with a focus on the understanding of health care data formats (CCDA, HL7, etc.).Experience in IT/Automation (APIs, SQL, BI).PMP Certification.What is OfferedGenerous Paid Time Off: Recharge and relax with 22 days of fixed time off per year, in addition to company holidays.Best-in-Class Parental Leave: Spend quality time with your growing family with a generous parental leave policy.Recognition & Rewards: Get rewarded with monetary incentives and company-wide recognition for impact and dedication.Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.Note:“We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.”