Project Manager

Meet OzowOzow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions. More about this Ozow fantastic positionIn this role, you'll partner with several of our core business teams to translate complex ideas into structured, actionable plans. You'll ensure projects are clearly scoped, broken down into well-defined tasks, and delivered on time, within budget, and to a quality standard that raises the bar across the business.As a Project Manager, you'll be the connective tissue between key business stakeholders and the teams executing the work. You'll also play a critical role in bridging operational needs with product and technical priorities — creating a smooth, structured, and proactive communication flow across departments.Your role and responsibilitiesProject Planning & ScopingBreak down complex business problems and ideas into clear project scopes, deliverables, timelines, and success measures.Conduct structured analysis to inform project assumptions, risks, and dependencies.Facilitate scoping sessions with stakeholders to ensure alignment on objectives and expected outcomes.Build detailed project plans that balance strategic intent with operational practicality.Execution & Delivery ManagementOwn the end-to-end delivery of multiple cross-functional projects, ensuring they land on time, within budget, and to the highest quality standards.Track progress against key milestones, proactively identifying slippage, bottlenecks, or risks.Drive disciplined follow-through on priorities and commitments, ensuring all actions are completed and communicated.Maintain a high-quality audit trail of decisions, updates, and changes to ensure clarity and accountability.Stakeholder Management & CommunicationServe as the central coordination point between business leaders, product teams, technical teams, and other delivery units.Ensure all stakeholders receive timely, concise, and accurate updates on project status, risks, and next steps.Facilitate cross-functional collaboration, helping teams stay aligned on the bigger picture while managing the detail.Navigate competing priorities and constraints with strong communication, diplomacy, and judgment.Risk, Issue & Change ManagementIdentify risks early using structured analysis and data-driven assessment.Develop mitigation strategies and escalate critical issues with recommended actions.Manage change control processes, ensuring all scope or timeline adjustments are understood, documented, and approved.Anticipate downstream impacts of decisions and keep teams aligned as variables shift.Process Development & Continuous ImprovementEstablish project management standards, templates, and operational rhythms for a growing PM function.Create structured frameworks for planning, monitoring, reporting, and closing projects.Analyse delivery patterns to identify inefficiencies, process gaps, or improvement opportunities.Embed strong attention to detail and high-quality execution as part of Ozow's delivery culture.Problem Solving & Critical ThinkingApply structured problem-solving methodologies to unpack issues, root causes, or delivery challenges.Assess options using data, constraints, risk trade-offs, and strategic priorities.Recommend clear, practical solutions and ensure successful implementation.Use analytical insights to guide decision-making and drive continuous improvement.Technical Alignment & CollaborationWork closely with development teams, Scrum Masters, and product managers to ensure technical feasibility and alignment.Translate business needs into clear technical requirements and testable outcomes.Support backlog refinement, sprint planning, and release coordination where applicable.Help bridge the gap between operational goals and technical realities to ensure cohesive execution.Strategic Insight & Forward PlanningConnect project outcomes to broader business goals, ensuring alignment with Ozow's strategic priorities.Monitor trends, risks, and emerging opportunities to inform proactive planning.Support leadership with structured insights and data-driven recommendations.Bring a big-picture view that elevates operational planning and long-term decision-making.You are an ideal candidate if you have4-6 years' experience as a Project Manager in a Technology or FinTech environmentBachelor's degree in a relevant fieldA qualification in Project Management (PMP, Prince2, Agile Scrum/Kanban) is advantageousExperience working closely with technical/development teams and Scrum MastersYour skills and competenciesYou eagerly embrace change, absorb cross-functional skills, and connect ideas across disciplines to drive fresh thinking and innovation. Ability to initiate, develop, maintain and leverage outstanding relationships to influence a wide network, both inside and outside the company. A trailblazer who steps up, takes charge, and creates meaningful impact—those driven by performance and purpose to lead from the front and make a real difference every day. You thrive in collaboration, embrace inclusion, and bring a genuine curiosity for global cultures—valuing collective success over individual credit. Demonstrate strategic foresight, sound judgement, and the ability to make confident decisions under uncertainty, always working toward the best possible outcomes. You challenge norms, champion innovation, and constantly seek growth—for themselves, their team, and the solutions they build. You are a decisive doer—those who take initiative, follow through with confidence, and ensure results through courageous, hands-on leadership. We value optimism, agility, and the strength to persevere under pressure—balancing performance with positivity, even in challenging environments. You are driven, proactive individuals who take ownership, face challenges with grit, and consistently push for excellence—not just as participants, but as catalysts for success. Interview processDuring the interview process you will meet with the People team, the hiring manager, and relevant CSuite. Be prepared to complete a technical assessment that will showcase your skills.In office perksHealthy breakfast, lunches and snacksMonthly team connects On-site Barista Birthday LeavePerks for South African based employeesMedical aid subsidyGroup Risk InsuranceGenerous paid annual leave Birthday leaveLearning and Development opportunities Mentorship programmeQuarterly team building Community initiatives Access to cutting edge technology - Ozow Tech StackOur Employee Value PropositionJoin Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary. If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here.ComplianceAs a fintech company, we prioritize data security, confidentiality, regulatory and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards. Given the sensitive nature of our work, all employees are expected to demonstrate professionalism, accountability, and a commitment to ethical conduct in line with financial regulations and industry standardsReady to be exceptional? Apply now!Keen to know more?Interested in joining our rocket ship?To find out more about life at Ozow, head over to our Careers Page here!