Public Areas Attendant

Always living in the moment, Crystalbrook Riley is a five-star hotel in Cairns, where luxury meets stunning elegance. We are locally integrated with an environmentally conscious approach, and we embrace a love for art with contemporary design, sophisticated entertainment, luxury accommodation, radical events and stunning dining experiences.At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we’re passionate about creating extraordinary guest experiences and shaping a new era of hospitality.The OpportunityJoin the Housekeeping team at Crystalbrook Riley and take pride in maintaining the cleanliness, safety and presentation of our public areas and shared spaces. As a Public Areas Attendant, you will play an important role in creating a welcoming environment for guests, ensuring all public spaces consistently reflect Crystalbrook’s high standards and attention to detail.You will work both independently and as part of a collaborative team, responding to daily cleaning requirements, operational needs and guest-facing areas throughout the hotel. You will take a proactive approach to identifying hazards, reporting maintenance issues and supporting smooth hotel operations.This is a full-time, permanent position offering stability, consistency and opportunity for long-term progression.The TalentWe are seeking a dependable and motivated team member who takes pride in their work and understands the importance of cleanliness, presentation and safety in a hotel environment. Previous experience in housekeeping or public area cleaning is preferred, however a strong work ethic and willingness to learn are equally valued.You bring a calm, organised approach to your work, with the ability to manage tasks efficiently while maintaining high standards. You are professional, reliable and enjoy being part of a culture that is collaborative, courageous and customer obsessed!You Will BringPrevious experience in housekeeping or public area cleaning (preferred but not essential)Strong attention to detail and pride in presentation standardsThe ability to work effectively both independently and as part of a teamA proactive approach to workplace health and safetyClear communication skills and a dependable work ethicAlignment with Crystalbrook Collection values and Code of ConductWhy UsAt Crystalbrook Collection, you will work alongside exceptional people in a supportive, passionate and diverse environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing, including:50% F&B discount across all Crystalbrook restaurants and bars $99 room rates and a generous friends and family discount Enhanced parental leave and lifestyle benefits A commitment to a green future through sustainable luxury practices Access to our internal mobility program and team reward schemes Online learning and training platforms and tailored career development pathways A culture of collaboration, diversity and elevated experiences Limitless career opportunities in a fast-growing, dynamic environment Regular service recognition and team engagement events Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia’s newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.We’re proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.