Publication Agent

Main Tasks: Investigating Issues: Investigate the root cause of publication issues and provide solutions or escalate as necessary, ensuring follow-up until resolution. Investigations will span multiple platforms and involve transversal collaboration, requiring the use of tools such as SQL, Excel, Splunk, Camunda, Jira, Dynatrace, proprietary market data software, Ubix, and Bloomberg. Supporting CInergy Application: Provide user support throughout the entire lifecycle of an index, ensuring proper configurations across the necessary systems for index calculation or publication. Workflow Management: Oversee workflow systems, ensuring that all workflows run on time daily, manage workflow incidents, and collaborate with development teams to improve workflow monitoring. Technical Skills: Technical Proficiency: Advanced knowledge of tools like SQL, REST, JSON, Spring Boot, Excel, Python, financial market data, and database management systems. Strong analytical skills to troubleshoot technical issues related to servers, connectivity, and scripts. Problem-Solving Abilities: Capable of quickly identifying and analyzing the root cause of complex problems, whether they are external, technical, or internal. Proven experience in delivering solutions in a fast-paced environment with tight deadlines.