PV Case Processor

Case ProcessorWork location:Hybrid work model (1–2 office visits per week)Tokyo Office: Closest station – HanzomonOsaka Office: Closest station – NambaLanguage RequirementsNative-level Japanese, and English proficiency in reading and writing (speaking is a plus)Main Responsibilities Handle a full range of pharmacovigilance (PV) tasks, including case intake, ID assignment, assessment, data entry, quality control (QC), draft report creation, literature review, research-related activities, and other administrative duties. Collaborate efficiently with clients, offsite teams, and offshore locations to ensure smooth execution of all PV operations. Provide guidance and oversight to team members (including offsite and offshore) on processes and deliverables. Ensure all client requests are completed within the required deadlines. Clarify any unclear information from clients and resolve questions. Maintain smooth communication with clients and act as a liaison between clients, offsite, and offshore teams when needed.Required Skills And Experience Experience: At least 1 year of hands-on PV experience (case intake, assessment, data entry, QC, report drafting, query handling, literature review, etc.) Education: Bachelor’s, Master’s, or Doctorate degree in health/life sciences (e.g., science, pharmacy, medicine, nursing), or At least 2 years of experience in healthcare, clinical research, or clinical practice. Knowledge of Japanese pharmaceutical regulations, including the Pharmaceutical Affairs Law, GVP/GPSP ordinances, and related operations. Language Skills: Native-level Japanese and strong English reading and writing skills (speaking ability is a plus). System Experience: Familiarity with Argus safety database.Preferred Skills And Experience Strong attention to detail and ability to build positive relationships. Experience training team members, with clear and logical communication skills. Experience interacting with clients, including responding to inquiries and building trust. Additional helpful experience includes: Managing deadlines and tracking progress. Team or people management.Ideal Candidate Profile Able to work independently and collaboratively to help the team and organization achieve top results. Excellent communication skills and ability to build strong relationships with clients and team members in Japan and abroad. Possesses leadership and team management abilities. Logical thinker with initiative and flexibility to meet client needs and solve problems. Highly motivated to learn proactively and continuously.