QFS Manager

ofi (olam food ingredients), part of the Olam Group, offers sustainable, natural food products and ingredients, including cocoa, coffee, dairy, nuts, and spices. Operating in Vietnam since 1997, ofi has built a strong presence with its head office in Ho Chi Minh City, along with regional offices and seven major factories across various provinces. As the largest exporter of cashews, pepper, and instant coffee, and among the top exporters of green coffee, ofi Vietnam works closely with a vast network of farmers. With over 4,500 employees, the company is committed to performance, diversity, and talent development. Its ‘Choices for Change’ strategy targets long-term impact by 2030, focusing on prosperous farmers, thriving communities, climate action, and sustainability. OVERVIEWThe Supplier QFS executive will oversee all supplier quality management activities to ensure the consistent delivery of high-quality materials that meet stringent food safety and regulatory standards. This leadership role involves managing the supplier evaluation process, supervising quality assurance teams, and driving continuous improvement initiatives to uphold our commitment to food safety and product excellence.KEY RESPONSIBILITIES1) Quality Control and Food Safety ManagementDevelop and maintain programs compliant with BRCGS, Kosher, Halal, Organic, and other standards.Lead audits and inspections to ensure compliance and product quality.Investigate quality incidents and implement corrective actions.2) OEM Partnership ControlManage and monitor OEM partners to ensure quality and food safety compliance.Conduct audits and collaborate with OEMs on improvement initiatives.3) People DevelopmentLead and train the quality and food safety team to build skills and accountability.Set goals, provide feedback, and promote a quality-focused culture.4) Complaint Management and Continuous ImprovementOversee customer complaints, conduct root cause analysis, and implement preventive measures.Drive quality improvements based on audit results and feedbackQUALIFICATIONSEducation: Graduated from University in Food Technology, Chemistry, Biology, Agriculture, or related majors.Experience: 7- 8 years of experience in a similar position in food manufacturing companies.Knowledge of HACCP, GMP, SSOP, BRCGS, Kosher, Halal…Planning and conducting process audits.English skills: Good communicationMS Skills: Word, Excel, PowerPointManagement and organizationAbility to work independently, within prescribed guidelines, or as a team member.Our Purpose is to “be the change for good food and a healthy future”. At ofi, we celebrate our diversity. ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment decisions will be based on qualifications, merit, and business needs